Issues

The cyclical effect of advertising: Is reducing restaurant advertising appropriate in periods of economic contraction?

Kwangmin Park; SooCheong (Shawn) Jang
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Understanding the normative expectations of customers toward Buddhism-themed hotels: A revisit of service quality

Kam Hung; Sha Wang; Chaohua Tang
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A multidimensional model of marketing culture and performance: A different approach to the use of Webster’s marketing culture measurement scale

Mamoun N. Akroush; Samer M. Al-Mohammad; Abdelhadi L. Odetallah
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Enhancing the employer-employee relationship through corporate social responsibility (CSR) engagement

Daraneekorn Supanti; Ken Butcher; Liz Fredline
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General managers’ environmental commitment and environmental involvement of lodging companies: The mediating role of environmental management capabilities

Hyun Jeong Kim; Jeongdoo Park; Ji Wen
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A new forecasting approach for the hospitality industry

Oscar Claveria; Enric Monte; Salvador Torra
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The role of work-to-leisure conflict in promoting frontline employees’ leisure satisfaction: Examining the job demand-control-support model

Jo-Hui Lin; Jehn-Yih Wong; Ching-hua Ho
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Internet marketing research in hospitality and tourism: a review and journal preferences

Xi Yu Leung; Lan Xue; Billy Bai
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How online search behavior is influenced by user-generated content on review websites and hotel interactive websites

Ángel Herrero; Héctor San Martín; José M. Hernández
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The perceived effectiveness of social couponing campaigns for hotels in Italy

Fabio Cassia; Francesca Magno; Marta Ugolini
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Investigating relationships between internal marketing practices and employee organizational commitment in the foodservice industry

Hyun-Woo Joung; Ben K. Goh; Lynn Huffman; Jingxue Jessica Yuan; James Surles
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Proactive and reactive strategies deployed by restaurants in times of crisis: Effects on capabilities, organization and competitive advantage

María del Mar Alonso-Almeida; Kerstin Bremser; Josep Llach
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Restaurant brand pages on Facebook: Do active member participation and monetary sales promotions matter?

Juhee Kang; Liang (Rebecca) Tang; Ann Marie Fiore
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“LuXurY” hotel loyalty – a comparison of Chinese Gen X and Y tourists to Macau

Fiona X. Yang; Virginia M.C. Lau
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Types of organizational innovativeness and success in Austrian hotels

Alexander Kessler; Christoph Pachucki; Katharina Stummer; Michael Mair; Petra Binder
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The role of servicescape and image perceptions of customers on behavioral intentions in the hotel industry

Ufuk Durna; Bekir Bora Dedeoglu; Sevgi Balikçioglu
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