Abraham Pizam
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Journal Articles

Experience design of lifestyle communities: the future of hospitality and tourism

Tingting (Christina) Zhang, Nan Hua, Jaewan Heo, Youcheng Wang, Abraham Pizam
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2024) 36 (12): 4258–4277.
https://doi.org/10.1108/IJCHM-06-2023-0780
Published: 25 July 2024
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Journal Articles

What matters, and what matters most? Exploring resident satisfaction in continuing care retirement communities

Suja Chaulagain, Jianwen Li, Abraham Pizam
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2022) 34 (7): 2472–2495.
https://doi.org/10.1108/IJCHM-09-2021-1105
Published: 18 April 2022
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Journal Articles

An expanded nomological network of experienscape

Asli D.A. Tasci, Abraham Pizam
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2020) 32 (3): 999–1040.
https://doi.org/10.1108/IJCHM-12-2018-0988
Published: 11 February 2020
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Journal Articles

Customer satisfaction and its measurement in hospitality enterprises: a revisit and update

Abraham Pizam, Valeriya Shapoval, Taylor Ellis
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2016) 28 (1): 2–35.
https://doi.org/10.1108/IJCHM-04-2015-0167
Published: 11 January 2016
View article titled, Customer satisfaction and its measurement in hospitality enterprises: a revisit and update
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Journal Articles

Advances in hospitality research: “from Rodney Dangerfield to Aretha Franklin”

Manuel Antonio Rivera, Abraham Pizam
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2015) 27 (3): 362–378.
https://doi.org/10.1108/IJCHM-03-2014-0146
Published: 13 April 2015
View article titled, Advances in hospitality research: “from Rodney Dangerfield to Aretha Franklin”
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Journal Articles

Towards an ethical framework for animal‐based attractions

Amir Shani, Abraham Pizam
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2008) 20 (6): 679–693.
https://doi.org/10.1108/09596110810892236
Published: 22 September 2008
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Journal Articles

Customer satisfaction and its measurement in hospitality enterprises

Abraham Pizam, Taylor Ellis
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (1999) 11 (7): 326–339.
https://doi.org/10.1108/09596119910293231
Published: 01 December 1999
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