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Journal Articles

Experience design of lifestyle communities: the future of hospitality and tourism

Tingting (Christina) Zhang, Nan Hua, Jaewan Heo, Youcheng Wang, Abraham Pizam

International Journal of Contemporary Hospitality Management (2024) 36 (12): 4258–4277.

https://doi.org/10.1108/IJCHM-06-2023-0780

Published: 25 July 2024

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Journal Articles

What matters, and what matters most? Exploring resident satisfaction in continuing care retirement communities

Suja Chaulagain, Jianwen Li, Abraham Pizam

International Journal of Contemporary Hospitality Management (2022) 34 (7): 2472–2495.

https://doi.org/10.1108/IJCHM-09-2021-1105

Published: 18 April 2022

View article titled, What matters, and what matters most? Exploring resident satisfaction in continuing care retirement communities

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Journal Articles

An expanded nomological network of experienscape

Asli D.A. Tasci, Abraham Pizam

International Journal of Contemporary Hospitality Management (2020) 32 (3): 999–1040.

https://doi.org/10.1108/IJCHM-12-2018-0988

Published: 11 February 2020

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Journal Articles

Customer satisfaction and its measurement in hospitality enterprises: a revisit and update

Abraham Pizam, Valeriya Shapoval, Taylor Ellis

International Journal of Contemporary Hospitality Management (2016) 28 (1): 2–35.

https://doi.org/10.1108/IJCHM-04-2015-0167

Published: 11 January 2016

View article titled, Customer satisfaction and its measurement in hospitality enterprises: a revisit and update

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Journal Articles

Advances in hospitality research: “from Rodney Dangerfield to Aretha Franklin”

Manuel Antonio Rivera, Abraham Pizam

International Journal of Contemporary Hospitality Management (2015) 27 (3): 362–378.

https://doi.org/10.1108/IJCHM-03-2014-0146

Published: 13 April 2015

View article titled, Advances in hospitality research: “from Rodney Dangerfield to Aretha Franklin”

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Journal Articles

Towards an ethical framework for animal‐based attractions

Amir Shani, Abraham Pizam

International Journal of Contemporary Hospitality Management (2008) 20 (6): 679–693.

https://doi.org/10.1108/09596110810892236

Published: 22 September 2008

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Journal Articles

Customer satisfaction and its measurement in hospitality enterprises

Abraham Pizam, Taylor Ellis

International Journal of Contemporary Hospitality Management (1999) 11 (7): 326–339.

https://doi.org/10.1108/09596119910293231

Published: 01 December 1999

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Experience design of lifestyle communities: the future of hospitality and tourism

What matters, and what matters most? Exploring resident satisfaction in continuing care retirement communities

An expanded nomological network of experienscape

Customer satisfaction and its measurement in hospitality enterprises: a revisit and update

Advances in hospitality research: “from Rodney Dangerfield to Aretha Franklin”

Towards an ethical framework for animal‐based attractions

Customer satisfaction and its measurement in hospitality enterprises

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