Basak Denizci Guillet
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Journal Articles

Heuristics and biases in human–algorithm interaction and hotel revenue management override decision-making

Ibrahim Mohammed, Basak Denizci Guillet
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2025) 37 (2): 358–379.
https://doi.org/10.1108/IJCHM-02-2024-0288
Published: 29 August 2024
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Includes: Supplementary data
Journal Articles

The joint influence of the timing and framing of an online upselling message on consumer perceptions: the roles of construal level and reactance

Basak Denizci Guillet, Anna S. Mattila, Zixi (Lavi) Peng, Yixing (Lisa) Gao
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2022) 34 (7): 2516–2534.
https://doi.org/10.1108/IJCHM-11-2021-1375
Published: 28 April 2022
View article titled, The joint influence of the timing and framing of an online upselling message on consumer perceptions: the roles of construal level and reactance
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Journal Articles

Managing hotel revenue amid the COVID-19 crisis

Basak Denizci Guillet, Angela Mai Chi Chu
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2021) 33 (2): 604–627.
https://doi.org/10.1108/IJCHM-06-2020-0623
Published: 05 January 2021
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Journal Articles

An evolutionary analysis of revenue management research in hospitality and tourism: Is there a paradigm shift?

Basak Denizci Guillet
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2020) 32 (2): 560–587.
https://doi.org/10.1108/IJCHM-06-2019-0515
Published: 31 January 2020
View article titled, An evolutionary analysis of revenue management research in hospitality and tourism: Is there a paradigm shift?
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Journal Articles

Is there such a thing as feminine leadership? Being a leader and not a man in the hospitality industry

Basak Denizci Guillet, Anna Pavesi, Cathy H.C. Hsu, Karin Weber
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2019) 31 (7): 2970–2993.
https://doi.org/10.1108/IJCHM-06-2018-0486
Published: 17 July 2019
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Journal Articles

Can revenue management be integrated with customer relationship management?

Basak Denizci Guillet, Xinchen Shi
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2019) 31 (2): 978–997.
https://doi.org/10.1108/IJCHM-01-2018-0039
Published: 15 February 2019
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Journal Articles

Spa market segmentation according to customer preference

Basak Denizci Guillet, Deniz Kucukusta
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2016) 28 (2): 418–434.
https://doi.org/10.1108/IJCHM-07-2014-0374
Published: 08 February 2016
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Journal Articles

Revenue management research in hospitality and tourism: A critical review of current literature and suggestions for future research

Basak Denizci Guillet, Ibrahim Mohammed
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2015) 27 (4): 526–560.
https://doi.org/10.1108/IJCHM-06-2014-0295
Published: 11 May 2015
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Journal Articles

Can setting hotel rate restrictions help balance the interest of hotels and customers?

Basak Denizci Guillet, Wei Liu, Rob Law
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2014) 26 (6): 948–973.
https://doi.org/10.1108/IJCHM-01-2013-0020
Published: 05 August 2014
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Journal Articles

Analyzing hotel star ratings on third‐party distribution websites

Basak Denizci Guillet, Rob Law
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2010) 22 (6): 797–813.
https://doi.org/10.1108/09596111011063098
Published: 24 August 2010
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