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Generation Y’s positive and negative eWOM: use of social media and mobile technology

Tingting (Christina) Zhang, Behzad Abound Omran, Cihan Cobanoglu

International Journal of Contemporary Hospitality Management (2017) 29 (2): 732–761.

https://doi.org/10.1108/IJCHM-10-2015-0611

Published: 13 February 2017

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