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Stressor effects of negative online reviews on anger and burnout in the restaurant industry

Karin Weber, Graham L. Bradley, Beverley Sparks

International Journal of Contemporary Hospitality Management (2017) 29 (11): 2847–2866.

https://doi.org/10.1108/IJCHM-10-2016-0560

Published: 13 November 2017

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Journal Articles

Fun, inspiration and discovery: from momentary experiences to overall evaluations

Wei Liu, Beverley Sparks, Alexandra Coghlan

International Journal of Contemporary Hospitality Management (2017) 29 (7): 1937–1955.

https://doi.org/10.1108/IJCHM-12-2015-0735

Published: 10 July 2017

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Journal Articles

Moving beyond the Western versus Asian culture distinction: An investigation of acculturation effects

Karin Weber, Beverley Sparks, Cathy H.C. Hsu

International Journal of Contemporary Hospitality Management (2017) 29 (6): 1703–1723.

https://doi.org/10.1108/IJCHM-12-2015-0679

Published: 12 June 2017

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Journal Articles

Business improvement preferences for small/medium hospitality firms in Australia

Ken Butcher, Beverley Sparks

International Journal of Contemporary Hospitality Management (2011) 23 (3): 282–296.

https://doi.org/10.1108/09596111111122488

Published: 19 April 2011

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Journal Articles

Restaurants and the tourist market

Beverley Sparks, John Bowen, Stefanie Klag

International Journal of Contemporary Hospitality Management (2003) 15 (1): 6–13.

https://doi.org/10.1108/09596110310458936

Published: 01 February 2003

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Journal Articles

Guest History: Is It Being Utilized?

Beverley Sparks

International Journal of Contemporary Hospitality Management (1993) 5 (1)

https://doi.org/10.1108/09596119310026260

Published: 01 January 1993

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Stressor effects of negative online reviews on anger and burnout in the restaurant industry

Fun, inspiration and discovery: from momentary experiences to overall evaluations

Moving beyond the Western versus Asian culture distinction: An investigation of acculturation effects

Business improvement preferences for small/medium hospitality firms in Australia

Restaurants and the tourist market

Guest History: Is It Being Utilized?

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