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Journal Articles

Artificial intelligence and the future of the workforce: a critical reflection on general trends and hospitality implications

Bingjie Liu-Lastres, Han Wen, Wei-Jue Huang
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2026) 38 (6): 1843–1859.
https://doi.org/10.1108/IJCHM-09-2025-1376
Published: 24 April 2026
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Journal Articles

Critical reflection on the impact of the gig economy on the hospitality workforce

Dan Jin, Bingjie Liu-Lastres
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2025) 37 (1): 18–35.
https://doi.org/10.1108/IJCHM-08-2023-1297
Published: 12 April 2024
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Journal Articles

Combating quiet quitting: implications for future research and practices for talent management

Bingjie Liu-Lastres, Osman M. Karatepe, Fevzi Okumus
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2024) 36 (1): 13–24.
https://doi.org/10.1108/IJCHM-08-2023-1317
Published: 18 October 2023
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Journal Articles

A reflection on the Great Resignation in the hospitality and tourism industry

Bingjie Liu-Lastres, Han Wen, Wei-Jue Huang
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2023) 35 (1): 235–249.
https://doi.org/10.1108/IJCHM-05-2022-0551
Published: 12 August 2022
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Journal Articles

Beyond simple messaging: a review of crisis communication research in hospitality and tourism

Bingjie Liu-Lastres
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2022) 34 (5): 1959–1983.
https://doi.org/10.1108/IJCHM-11-2021-1404
Published: 08 March 2022
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