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Journal Articles

To whom do restaurants’ preventive measures matter more during a pandemic? The moderating effects of need-for-cognition and relationship strength

Heewon Kim, SooCheong (Shawn) Jang, Jaehee Gim

International Journal of Contemporary Hospitality Management (2023) 35 (9): 3360–3386.

https://doi.org/10.1108/IJCHM-08-2022-0928

Published: 03 March 2023

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Journal Articles

Restaurant-visit intention: do anthropomorphic cues, brand awareness and subjective social class interact?

Heewon Kim, SooCheong (Shawn) Jang

International Journal of Contemporary Hospitality Management (2022) 34 (6): 2359–2378.

https://doi.org/10.1108/IJCHM-09-2021-1185

Published: 07 April 2022

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Journal Articles

Does social class matter in recovering self-service technology failures?

Heewon Kim, SooCheong (Shawn) Jang

International Journal of Contemporary Hospitality Management (2022) 34 (3): 1135–1153.

https://doi.org/10.1108/IJCHM-06-2021-0741

Published: 20 December 2021

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