John T Bowen
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Journal Articles

Labor shortage solution: redefining hospitality through digitization

Cristian Morosan, John T. Bowen
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2022) 34 (12): 4674–4685.
https://doi.org/10.1108/IJCHM-03-2022-0304
Published: 28 June 2022
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Journal Articles

Toward maximization of peer-to-peer accommodation hosts’ competitive productivity (CP)

Sung In Kim, Jaewook Kim, Yoon Koh, John T. Bowen
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2021) 33 (9): 3003–3020.
https://doi.org/10.1108/IJCHM-09-2020-1029
Published: 14 June 2021
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Journal Articles

Analytic perspectives on online purchasing in hotels: a review of literature and research directions

Cristian Morosan, John T. Bowen
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2018) 30 (1): 557–580.
https://doi.org/10.1108/IJCHM-10-2016-0566
Published: 08 January 2018
View article titled, Analytic perspectives on online purchasing in hotels: a review of literature and research directions
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Journal Articles

Transitioning loyalty programs: A commentary on “the relationship between customer loyalty and customer satisfaction”

John T Bowen, Shiang-Lih Chen McCain
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2015) 27 (3): 415–430.
https://doi.org/10.1108/IJCHM-07-2014-0368
Published: 13 April 2015
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Journal Articles

The evolution of marketing research

Cristian Morosan, John T. Bowen, Morgan Atwood
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2014) 26 (5): 706–726.
https://doi.org/10.1108/IJCHM-11-2013-0515
Published: 08 July 2014
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Journal Articles

Managing a research career

John T. Bowen
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2005) 17 (7): 633–637.
https://doi.org/10.1108/09596110510620690
Published: 01 December 2005
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Journal Articles

The relationship between customer loyalty and customer satisfaction

John T. Bowen, Shiang‐Lih Chen
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2001) 13 (5): 213–217.
https://doi.org/10.1108/09596110110395893
Published: 01 September 2001
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Journal Articles

Market segmentation in hospitality research: no longer a sequential process

John T. Bowen
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (1998) 10 (7): 289–296.
https://doi.org/10.1108/09596119810240924
Published: 01 December 1998
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Journal Articles

A market‐driven approach to business development and service improvement in the hospitality industry

John T. Bowen
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (1997) 9 (7): 334–344.
https://doi.org/10.1108/09596119710191001
Published: 01 December 1997
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Journal Articles

Responsive communication: the key to business development and service improvement

John T. Bowen
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (1997) 9 (7): 345–349.
https://doi.org/10.1108/09596119710191010
Published: 01 December 1997
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Journal Articles

Managing environmental change: insights from researchers and practitioners

John T. Bowen
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (1996) 8 (7): 75–90.
https://doi.org/10.1108/09596119610152078
Published: 01 December 1996
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Journal Articles

Menu design: can menus sell

John T. Bowen, Anne J. Morris
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (1995) 7 (4): 4–9.
https://doi.org/10.1108/09596119510091699
Published: 01 July 1995
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