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Journal Articles

Advances and trends in hospitality and tourism

Seyhmus Baloglu, Mehmet Erdem, Pearl Brewer, Karl Mayer

International Journal of Contemporary Hospitality Management (2010) 22 (7)

https://doi.org/10.1108/ijchm.2010.04122gaa.001

Published: 05 October 2010

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Journal Articles

Interoperability and Open Travel Alliance standards: strategic perspectives

Ajith Nayar, Srikanth Beldona

International Journal of Contemporary Hospitality Management (2010) 22 (7): 1010–1032.

https://doi.org/10.1108/09596111011066653

Published: 05 October 2010

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Journal Articles

The relationship between consumer complaining behavior and service recovery: An integrative review

Min Gyung Kim, Chenya Wang, Anna S. Mattila

International Journal of Contemporary Hospitality Management (2010) 22 (7): 975–991.

https://doi.org/10.1108/09596111011066635

Published: 05 October 2010

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Journal Articles

An examination of the transactional relationship between online travel agencies, travel meta sites, and suppliers

Natasa Christodoulidou, Daniel J. Connolly, Pearl Brewer

International Journal of Contemporary Hospitality Management (2010) 22 (7): 1048–1062.

https://doi.org/10.1108/09596111011066671

Published: 05 October 2010

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Journal Articles

Hotel performance: state of the art

Ruggero Sainaghi

International Journal of Contemporary Hospitality Management (2010) 22 (7): 920–952.

https://doi.org/10.1108/09596111011066617

Published: 05 October 2010

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Journal Articles

The application of activity‐based costing to a support kitchen in a Las Vegas casino

Paige Vaughn, Carola Raab, Kathleen B. Nelson

International Journal of Contemporary Hospitality Management (2010) 22 (7): 1033–1047.

https://doi.org/10.1108/09596111011066662

Published: 05 October 2010

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Journal Articles

Organizational justice, employees' ethical behavior, and job satisfaction in the casino industry

Shiang‐Lih Chen McCain, Henry Tsai, Nicholas Bellino

International Journal of Contemporary Hospitality Management (2010) 22 (7): 992–1009.

https://doi.org/10.1108/09596111011066644

Published: 05 October 2010

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Journal Articles

Evaluating stability of the performance‐satisfaction relationship across selected lodging market segments

Haemoon Oh, Miyoung Jeong

International Journal of Contemporary Hospitality Management (2010) 22 (7): 953–974.

https://doi.org/10.1108/09596111011066626

Published: 05 October 2010

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Journal Articles

Activity‐based pricing: can it be applied in restaurants?

Carola Raab, Karl Mayer, Stowe Shoemaker, Steve Ng

International Journal of Contemporary Hospitality Management (2009) 21 (4): 393–410.

https://doi.org/10.1108/09596110910955668

Published: 29 May 2009

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Journal Articles

Menu engineering and activity‐based costing – can they work together in a restaurant?

Carola Raab, Karl Mayer

International Journal of Contemporary Hospitality Management (2007) 19 (1): 43–52.

https://doi.org/10.1108/09596110710724152

Published: 13 February 2007

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Advances and trends in hospitality and tourism

Interoperability and Open Travel Alliance standards: strategic perspectives

The relationship between consumer complaining behavior and service recovery: An integrative review

An examination of the transactional relationship between online travel agencies, travel meta sites, and suppliers

Hotel performance: state of the art

The application of activity‐based costing to a support kitchen in a Las Vegas casino

Organizational justice, employees' ethical behavior, and job satisfaction in the casino industry

Evaluating stability of the performance‐satisfaction relationship across selected lodging market segments

Activity‐based pricing: can it be applied in restaurants?

Menu engineering and activity‐based costing – can they work together in a restaurant?

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