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Journal Articles

Examining the impact of greenwashing and greenhushing on consumer trust and behavior in the restaurant industry

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Muhittin Cavusoglu, Luana Nanu, Trishna G. Mistry, Uzeyir Kement, Faizan Ali
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management 1–26.
https://doi.org/10.1108/IJCHM-05-2025-0786
Published: 19 May 2026
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Journal Articles

Redefining the servicescape in hospitality through technology and artificial intelligence: a conceptual framework

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Luana Nanu
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2025) 37 (9): 3042–3060.
https://doi.org/10.1108/IJCHM-02-2025-0216
Published: 29 July 2025
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Journal Articles

Retaining millennial talent: the role of servant leadership and creativity

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Trishna G. Mistry, Luana Nanu, Laur-Ann Daley
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2025) 37 (7): 2389–2407.
https://doi.org/10.1108/IJCHM-09-2024-1432
Published: 08 April 2025
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Journal Articles

Hotel App Quality (HAPQUAL): conceptualization and scale development

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Faizan Ali, Luana Nanu, Muhittin Cavusoglu, Fabiana Sepe, Salman Alotaibi
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2025) 37 (6): 2094–2113.
https://doi.org/10.1108/IJCHM-06-2024-0924
Published: 19 March 2025
View article titled, Hotel App Quality (HAPQUAL): conceptualization and scale development
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