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Journal Articles

Mediating mechanisms in the relationship between supervisor incivility and employee service delivery in the hospitality industry

Angie Yeonsook Im, Seonghee Cho

International Journal of Contemporary Hospitality Management (2022) 34 (2): 642–662.

https://doi.org/10.1108/IJCHM-06-2021-0814

Published: 15 December 2021

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Journal Articles

Interaction effect of display rules and emotional intelligence on hotel managers’ and non-managers’ work engagement

Juan Liu, Seonghee Cho

International Journal of Contemporary Hospitality Management (2018) 30 (3): 1903–1919.

https://doi.org/10.1108/IJCHM-02-2017-0063

Published: 19 March 2018

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Journal Articles

The moderating effect of self-efficacy and gender on work engagement for restaurant employees in the United States

Juan Liu, Seonghee Cho, Eka Diraksa Putra

International Journal of Contemporary Hospitality Management (2017) 29 (1): 624–642.

https://doi.org/10.1108/IJCHM-10-2015-0539

Published: 09 January 2017

View article titled, The moderating effect of self-efficacy and gender on work engagement for restaurant employees in the United States

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