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Journal Articles
The power of senses: how sensory cues in online reviews shape consumers’ acceptance of service robots
Available to Purchase
International Journal of Contemporary Hospitality Management (2026) 38 (2): 680–707.
Published: 26 January 2026
Journal Articles
Gain or loss? Unveiling the power of framing in chatbot identity disclosure
Available to Purchase
International Journal of Contemporary Hospitality Management (2025) 37 (9): 3102–3120.
Published: 25 August 2025
