... footprint analysis Drivers Barriers Accommodation sector Hotel Hospitality Climate change Sustainability Australia Climate change represents one of the most critical challenges of our time. However, the global response has been slow, despite undeniable evidence of an ongoing increase...

... to the intention to stay in the hospitality industry. Research limitations/implications – The data were gathered in Australia and were tested nationally to support the robustness of the instrument. Therefore, the hospitality industry can use this instrument as a generic index to evaluate the job satisfaction...

..., 1835 describes his experiences as follows: G. Barry O'Mahony can be contacted at: bomahony@swin.edu.au © Emerald Group Publishing Limited 2013 History Gold rush Public houses Inns Commercial hospitality Hospitality practice Travellers Colonial Victoria Australia Hospitality...

... concepts. Originality/value The paper introduces an innovation typology applicable to the Australian outdoor hospitality parks sector. © Emerald Group Publishing Limited 2012 Outdoor hospitality park Caravan park Innovation Typology Australia Leisure activities Hospitality management...

...Kalotina Chalkiti Purpose The purpose of this research is to understand how knowledge sharing takes place in the dynamic labour environment of Darwin's hospitality industry in the Northern Territory of Australia. Design/methodology/approach Three hotels, part of the same hotel chain, were used...

... organise the phenomenon under investigation. Third, Hunt notes that there may exist empty classes, as is the case in Figure 1 . Management effectiveness Tourism Australia Property In Australia, condominiums are referred to as “strata titled units”. In order to be sensitive to local...

... to the emerging issue of UGC web sites. User interfaces Internet Small enterprises Hotels Travel Australia © Emerald Group Publishing Limited 2011 Joshua Rupert Hills can be contacted at: joshua.hills@scu.edu.au Owing to the impending threats and opportunities coming from UGC web sites...

... in Australia. The sample of the present study consisted of 288 respondents who have previously stayed in a hotel organisation. Findings Using Berry's service‐branding model as a conceptual framework, a robust measure of hotel brand equity has been developed and validated. In doing so, the results...

.../methodology/approach Data were collected using a convenience sample in a large university in Western Australia. A self‐administered questionnaire was designed using established scales. In total, 388 usable responses were collected and analyzed using a variety of statistical techniques. Findings...

... sector. A particular focus is placed on turnover rates and costs. Design/methodology/approach Based on labour turnover literature and an industry panel, an online survey was designed and distributed to four‐ and five‐star hotels across Australia. Human resource managers from 64 hotels participated...

... and characteristics. This paper seeks to address this issue. Design/methodology/approach The study utilised a tracking approach to collate and investigate aspects of electronically‐listed job advertisements for cookery‐related vacancies in Australia's northern state of Queensland. Content analysis of advertised...

... Coffee Shops Customer services quality Value added Customer satisfaction Australia One of the most important marketing strategies of the twenty‐first century is to provide value to customers (Blackwell et al., 2001 , p. 36; Kotler, 2000 , p. 34). In the context of global...

... Australia the number of participating businesses in the study may not substantiate making generalisations of Western Australia's wineries or those of other wine regions. However, the findings of this preliminary study do provide information about efforts and challenges related to “new” wine regions...

... approach to credentialing and training its workforce. Research limitations/implications Focus is on issues confronting the hospitality and tourism industry in Australia. May be useful for comparison purposes for those interested in training and service delivery systems. Implies that research is needed...

... context and has been used widely in the UK, USA and Australia in curriculum analysis and design (Australian National Training Authority, 2003). Generic skills have been described as “those transferable skills which are essential for employability at some level” (Kearns, 2001 ; p. 2). Generic skills have...

..., to the timely review of food safety programs, and to have a risk‐based approach to inspections. © Emerald Group Publishing Limited 2004 Food safety Environmental health and safety Laws and legislation Australia Over the past two decades we have seen major changes to food safety legislation...

... in at least establishing a dialogue and creating a better mutual understanding to better inform debate. © MCB UP Limited 2003 Research Education Hospitality industry Tourism Australia The range of discussions of the WHATT (Australian) team, whilst having a wider application, were set...

.... This research was sponsored by the Co‐operative Research Centre for Sustainable Tourism in Australia and investigates the relationship between the tourist destination, restaurants and tourists. The study is based on the results of interviews with 459 tourists. The findings of the study provide support...

.... (1991), Resorting to Tourism ‐ Cultural Policies for Tourist Development in Australia , Allen & Unwin , Sydney. De Kadt , E. (1979), Tourism ‐ Passport to Development , Oxford University Press , New York, NY. Dempsey , K. (1990), Smalltown: A Study of Social Inequality...

...Darren Lee‐Ross The preponderance of small hotels in peripheral tourist locations is a universal phenomenon. This comment paper sets the scene for this special issue of IJCHM by analysing the small hotel sector in Australia. This sector shows many similarities with that of other countries...