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Keywords: Backpackers
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Journal Articles
Exploring backpackers’ perceptions of the hostel service quality
Available to Purchase
International Journal of Contemporary Hospitality Management (2015) 27 (8): 1839–1855.
Published: 09 November 2015
...Ana Brochado; Paulo Rita; Carlos Gameiro Purpose – The aim of this paper is to contribute to the understanding of backpackers’s evaluation of service quality provided by hostels by developing a battery of items to assess perceptions of the overall hostel experience. Design/methodology...
