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Keywords: Business improvement
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Journal Articles
International Journal of Contemporary Hospitality Management (2011) 23 (3): 282–296.
Published: 19 April 2011
... sources of information/business improvement activities and the value that each source of information provided to their business on a scale from 1=poor to 4=very good. The four point response scales were adapted from Lewis et al. (2007) and De Faoite et al. (2004) . A total of 21...

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