... knowledge in shaping responses. Findings The results indicate that consumers who are more attuned to persuasion tactics tend to trust AI-driven reviews more than those authored by human influencers. Research limitations/implications ChatGPT, as an AI technology, continues to develop, and future...

...) or the impact of emerging technologies like ChatGPT on the hotel industry (Gursoy et al., 2023)], confined in temporal scope (often encompassing only the most recent three years of publications (Law et al., 2024b), or restricted to articles sourced from top-tier journals (Doborjeh et al...

... and social interaction) and individual differences (e.g. purpose, personalities and attitude). Generative AI ChatGPT Chatbot Tourist information search Travel motive Task-oriented customization In examining GenAI adoption, many examined consumer experience and behavior in information search...

... Long-term stays Remote workers Digital nomads Structural topic model ChatGPT Airbnb customer experience Remote workers and digital nomads have attracted research interest in various fields, including sociology, labor markets, housing and tourism (Bassyiouny and Wilkesmann, 2023 ; Hannonen...

...Heesup Han; Seongseop (Sam) Kim; Tadesse Bekele Hailu; Amr Al-Ansi; Sandra Maria Correia Loureiro; Jinkyung Jenny Kim Purpose This research paper aims to explore the concerns and determinants of travelers’ behavior toward ChatGPT in the hospitality and tourism context. It also examines the weight...

..., including the adoption of self-serving technologies. This study aims to analyze the existing practices and challenges and establish a research agenda for the implementation of generative artificial intelligence (AI) (such as ChatGPT) and similar tools in the hospitality and tourism industry. Design...