... knowledge in shaping responses. Findings The results indicate that consumers who are more attuned to persuasion tactics tend to trust AI-driven reviews more than those authored by human influencers. Research limitations/implications ChatGPT, as an AI technology, continues to develop, and future...

... 23 02 2025 © 2025 Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Bibliometric analysis Tourism Hospitality AI ChatGPT AIGC Artificial intelligence (AI) has been integrated into various aspects of the tourism and hospitality (T...

... AI ChatGPT Chatbot Tourist information search Travel motive Task-oriented customization Artificial intelligence (AI) is expected to advance the tourism and hospitality sector (Kong et al., 2022 ; Law et al., 2023). Globally, generative AI (GenAI), such as ChatGPT, has...

... Long-term stays Remote workers Digital nomads Structural topic model ChatGPT Airbnb customer experience Remote workers and digital nomads have attracted research interest in various fields, including sociology, labor markets, housing and tourism (Bassyiouny and Wilkesmann, 2023 ; Hannonen...

...Heesup Han; Seongseop (Sam) Kim; Tadesse Bekele Hailu; Amr Al-Ansi; Sandra Maria Correia Loureiro; Jinkyung Jenny Kim Purpose This research paper aims to explore the concerns and determinants of travelers’ behavior toward ChatGPT in the hospitality and tourism context. It also examines the weight...

..., including the adoption of self-serving technologies. This study aims to analyze the existing practices and challenges and establish a research agenda for the implementation of generative artificial intelligence (AI) (such as ChatGPT) and similar tools in the hospitality and tourism industry. Design...