Update search
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
NARROW
Format
Journal
Type
Date
Availability
1-3 of 3
Keywords: Consumer reviews
Close
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Sort by
Journal Articles
Assessing brand performance consistency from consumer-generated media: the US hotel industry
Available to Purchase
International Journal of Contemporary Hospitality Management (2023) 35 (6): 2056–2083.
Published: 22 November 2022
... 2022 Emerald Publishing Limited Licensed re-use rights only Licensed re-use rights only Big data Business intelligence Consumer reviews Hospitality data analytics Performance consistency Visualization analytics In the USA, more than 60% of hotel properties are chain-affiliated...
Journal Articles
Exploring customer experiences with robotics in hospitality
Available to Purchase
International Journal of Contemporary Hospitality Management (2018) 30 (7): 2680–2697.
Published: 08 August 2018
... relevant for hospitality and tourism research and practice. Embodiment Human-robot interaction Emotions Experience co-creation User experience Consumer reviews The application of robotics is progressing rapidly, diffusing into a broad range of sectors including healthcare, education...
Journal Articles
Factors contributing to the helpfulness of online hotel reviews: Does manager response play a role?
Available to Purchase
International Journal of Contemporary Hospitality Management (2016) 28 (10): 2156–2177.
Published: 10 October 2016
... opinion leaders among consumers and use manager response to influence the helpfulness of consumer reviews. Additionally, the results also provide new insights to the influence of reviewer demographic background on the helpfulness of online reviews. Finally, this study analyzed a large data set on a scale...
