... and workforce adaptability. Originality/value This paper provides a critical reflection on how AI is reshaping the future of work across sectors, especially within knowledge-intensive and service-oriented industries. It proposes actionable insights for addressing current labor market challenges...

... 07 03 2026 © 2026 Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Generative artificial intelligence Inclusive research Critical reflection Hospitality and tourism GAI literacy The emergence of generative artificial intelligence...

... field. Thus, to ensure that future DEA studies are more robust, this critical reflection paper emphasizes and calls for greater transparency and consistency in the application of DEA . We argue that when homogenous DMUs are difficult to identify, one solution is to use the metafrontier approach...

... in an organization when GenAI is transforming traditional HR functions? RQ3 – What research questions can be addressed to support organizations and HR professionals in a new GenAI-empowered work environment? Design/methodology/approach As a critical reflection of the authors’ corporate HR...

...Dan Jin; Bingjie Liu-Lastres Purpose This paper aims to provide a critical reflection on the impact of the gig economy on the hospitality workforce. The impact of the gig economy on hospitality workforce management is explored, with the paper delving into both theoretical insights and practical...

.... Contrary to a research paper or systematic literature review, the purpose of this critical reflection paper is to discuss TAM's relevance and limitations in hospitality and tourism research. Design/methodology/approach This paper uses a critical reflective approach, enabling a comprehensive review...

... how the future digital environment should take form. Design/methodology/approach This work is based on a critical reflection of the existing developments and applications of the metaverse. Drawing from authors’ experiences, and synthesis of existing works and narratives, this work discusses...

...Rob Law; Soey Sut Ieng Lei; Ke Zhang; Arthur Lau Purpose Through critically reflecting on existing research on information and communication technology (ICT) in hospitality, the purpose of this study is to propose recommendations for future research to further narrow the theory-practice gap...

... Limited Licensed re-use rights only Literature review Methodological review Text classification Deep learning Viewpoint Critical reflection Sichuan University SKSYL2022-04 National Natural Science Foundation of China 41871033 The Sichuan Province Science and Technology Plan...

... Emerald Publishing Limited Licensed re-use rights only Hospitality and tourism Digital transformation Critical reflection Future agenda COVID-19 Due to the impact of COVID-19 and policy requirements since 2020, consumers cut down most travel and tourism activities (Hao et al...