..., and hospitality across economic, socio-cultural, and environmental contexts. The conceptual framework for Comprehensive Performance Measurement Systems, C P M S, has a central circle explaining three evaluation criteria: effectiveness, which asks whether services deliver their intended benefits to customers...

... cent and its share of exports was about 11 per cent (Table V). In 2001, the share of tourism receipts (GNP) increased to about 0.6 per cent and exports increased to about 29 per cent (Table VI). © Emerald Group Publishing Limited 2004 Tourism Turkey Economics Entrepreneurs...

...Clark Hu Reviews developments in travel and tourism marketing as reflected by articles published in the Journal of Travel and Tourism Marketing over a four‐year period from the journal’s inception in 1992‐1995. Identifies five main themes (economic psychology, market segmentation...

...David Litteljohn; Paul Slattery The analysis concentrates on the underlying economic and demographic factors that drive hotel demand in the five main markets of the European Community: France, Germany, Italy, Spain and the UK. By adopting a comparative approach in the assessment of these macro...