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Journal Articles

Balancing efficiency, effectiveness and equity: a holistic framework for performance in the visitor economy

Babak Taheri, John L. Crompton, Kevin Kam Fung So, Irem Onder, Yao-Chin Wang

International Journal of Contemporary Hospitality Management (2026) 38 (13): 1–27.

https://doi.org/10.1108/IJCHM-04-2025-0479

Published: 21 January 2026

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Journal Articles

Does metaverse stimulate tourism prosocial behavior? A mindfulness-driven model with a psychological ownership perspective

Ruiying Cai, Yao-Chin Wang, Tingting (Christina) Zhang

International Journal of Contemporary Hospitality Management (2025) 37 (4): 1065–1096.

https://doi.org/10.1108/IJCHM-08-2023-1130

Published: 02 February 2024

View article titled, Does metaverse stimulate tourism prosocial behavior? A mindfulness-driven model with a psychological ownership perspective

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Journal Articles

Utilitarian vs hedonic roles of service robots and customer stereotypes: a person–environment fit theory perspective

Huijun Yang, Yao-Chin Wang, Hanqun Song, Emily Ma

International Journal of Contemporary Hospitality Management (2024) 36 (9): 3211–3231.

https://doi.org/10.1108/IJCHM-05-2023-0668

Published: 23 January 2024

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Includes: Supplementary data

Journal Articles

Cross-segment validation of customer support for AI-based service robots at luxury, fine-dining, casual, and quick-service restaurants

Yao-Chin Wang, Avraam Papastathopoulos

International Journal of Contemporary Hospitality Management (2024) 36 (6): 1744–1765.

https://doi.org/10.1108/IJCHM-11-2022-1448

Published: 21 June 2023

View article titled, Cross-segment validation of customer support for AI-based service robots at luxury, fine-dining, casual, and quick-service restaurants

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Includes: Supplementary data

Journal Articles

Artificial intelligence-assisted mindfulness in tourism, hospitality, and events

Yao-Chin Wang, Muzaffer Uysal

International Journal of Contemporary Hospitality Management (2024) 36 (4): 1262–1278.

https://doi.org/10.1108/IJCHM-11-2022-1444

Published: 16 June 2023

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Journal Articles

AI and supportive technology experiences of customers with visual impairments in hotel, restaurant, and travel contexts

Aijing Liu, Emily Ma, Yao-Chin Wang, Shi (Tracy) Xu, Tyran Grillo

International Journal of Contemporary Hospitality Management (2024) 36 (1): 274–291.

https://doi.org/10.1108/IJCHM-10-2022-1243

Published: 25 April 2023

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Journal Articles

A workplace-driven model on the formation of OCB-C: perspectives of social exchange theory and agency theory

Shi (Tracy) Xu, Yao-Chin Wang, Emily Ma

International Journal of Contemporary Hospitality Management (2022) 34 (7): 2684–2703.

https://doi.org/10.1108/IJCHM-11-2021-1409

Published: 17 May 2022

View article titled, A workplace-driven model on the formation of OCB-C: perspectives of social exchange theory and agency theory

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Journal Articles

A hotel stay for a respite from work? Examining recovery experience, rumination and well-being among hotel and bed-and-breakfast guests

Chun-Chu Chen, Jiyoon (Jennifer) Han, Yao-Chin Wang

International Journal of Contemporary Hospitality Management (2022) 34 (4): 1270–1289.

https://doi.org/10.1108/IJCHM-08-2021-0975

Published: 11 January 2022

View article titled, A hotel stay for a respite from work? Examining recovery experience, rumination and well-being among hotel and bed-and-breakfast guests

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Journal Articles

Healthy food exposition attendees’ purchasing strategies: a mental budgeting perspective

Xiaoxiao Fu, Bingna Lin, Yao-Chin Wang

International Journal of Contemporary Hospitality Management (2021) 33 (7): 2352–2370.

https://doi.org/10.1108/IJCHM-07-2020-0774

Published: 05 May 2021

View article titled, Healthy food exposition attendees’ purchasing strategies: a mental budgeting perspective

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Journal Articles

The impact of religiosity on political skill: evidence from Muslim hotel employees in Turkey

Yao-Chin Wang, Christina Geng-Qing Chi, Eren Erkılıç

International Journal of Contemporary Hospitality Management (2021) 33 (3): 1059–1079.

https://doi.org/10.1108/IJCHM-08-2020-0836

Published: 11 February 2021

View article titled, The impact of religiosity on political skill: evidence from Muslim hotel employees in Turkey

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Journal Articles

Hotel brand portfolio strategy

Yao-Chin Wang, Yeasun Chung

International Journal of Contemporary Hospitality Management (2015) 27 (4): 561–584.

https://doi.org/10.1108/IJCHM-01-2014-0031

Published: 11 May 2015

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Balancing efficiency, effectiveness and equity: a holistic framework for performance in the visitor economy

Does metaverse stimulate tourism prosocial behavior? A mindfulness-driven model with a psychological ownership perspective

Utilitarian vs hedonic roles of service robots and customer stereotypes: a person–environment fit theory perspective

Cross-segment validation of customer support for AI-based service robots at luxury, fine-dining, casual, and quick-service restaurants

Artificial intelligence-assisted mindfulness in tourism, hospitality, and events

AI and supportive technology experiences of customers with visual impairments in hotel, restaurant, and travel contexts

A workplace-driven model on the formation of OCB-C: perspectives of social exchange theory and agency theory

A hotel stay for a respite from work? Examining recovery experience, rumination and well-being among hotel and bed-and-breakfast guests

Healthy food exposition attendees’ purchasing strategies: a mental budgeting perspective

The impact of religiosity on political skill: evidence from Muslim hotel employees in Turkey

Hotel brand portfolio strategy

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