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Keywords: Efficiency
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Journal Articles
International Journal of Contemporary Hospitality Management (2026) 38 (13): 1–27.
Published: 21 January 2026
...Babak Taheri; John L. Crompton; Kevin Kam Fung So; Irem Onder; Yao-Chin Wang Purpose This paper aims to critically explore how effectiveness, equity and efficiency (i.e. the “3Es”) are applied to evaluate service delivery across the hospitality, tourism and recreation fields. It addresses...
Journal Articles
International Journal of Contemporary Hospitality Management (2018) 30 (2): 855–873.
Published: 12 February 2018
...Hongwei Liu; Henry Tsai; Jie Wu The research results are limited by data quality and the variables included in the models. The study helps hotel practitioners in the PRD better assess their cost-efficiency performance by considering regional differences and operational parameters so...
