... of literature. Furthermore, this research is among a nascent stream using NPT to evaluate the implementation and normalization of this new technology. Qualitative research Hospitality industry Technology implementation Asynchronous video interviews Employee selection Normalization process theory...

... predictability, low volume, and the allocation of power in shaping objectives to key individuals. © Emerald Group Publishing Limited 2004 Hotels Recruitment Employee selection Social processes Human resource management Scotland The effectiveness of service organisations is often linked...

... management “movement” shares a common element: the central, yet rapidly changing role of the manager in implementing change, facilitating employee performance, building effective teams, and assuring delivery of quality goods and services to the public. Employee selection Managers Restaurants...

...Elizabeth M. Ineson; Simon H.P. Brown Brings together the main findings of a pilot study which aims to improve operational front‐of‐house employee selection in a large international company‐owned hotel group. The study involves the development and testing of a method for scoring applicants...