..., purposive judgmental sampling was used (Buhalis and Zoge, 2007). Interviews lasted from 10 to 15 min. The interviews were analyzed using an actor-based approach (Law et al., 2015). Europe Information communication technologies Island Tourism distribution channels Advances...

... satisfaction drivers. The findings may also carry important implications for gaming jurisdictions with low incomes such as those in East Europe and Southeast Asia. Practical implications The study provides an assessment of the Macao casino hotel workers' performance and job satisfaction and offers useful...

...Robert A. Brymer; LaChelle R. Wilborn; Raymond S. Schmidgall Purpose The purpose of this research paper is to describe the results and implications of an ethics survey completed by students attending hospitality schools in Europe and the USA. Designmethodology/approach A questionnaire...

... Emerald Group Publishing Limited 2005 Standardization Customization Hotels Europe Human resource management Services Human beings in the role of service employees are essential to the service production. But, compared to machines human beings are sensitive and do reflect upon what...

... in contact with foodstuffs and food labelling, in other areas there has been much less delegation of authority to the Commission, for example, in the area of food additives. Food Safety Europe Hotels Responsibility Following more than 30 years of legislative activity, most national food...

... the Political Union of Europe. However, neither the Maastricht Treaty nor the Amsterdam Treaty have made significant progress towards a Political Union. Indeed this objective has not been defined and many questions have been raised about the consequences of the Political Union for the autonomy and authority...

... they receive in choosing to purchase a franchised, rather than independent, business. Environmental scanning Europe Human resource management Industry Research Strategy From the review of the above listed academic journals a number of themes in the areas of hospitality can be identified...

...” approaches adopted in other industries that might be applied in the context of hospitality and tourism settings. © MCB UP Limited 1997 Europe Hospitality industries Performance measurement Process efficiency Teamwork Business performance is related to success and the construct...

... MCB UP Limited 1997 Employee involvement Empowerment Europe Organizational change Corporate culture Training Empowerment is a topic that appears frequently in human resource, business, and management literature but more infrequently in the hospitality and tourism literature...

..., but are readily able to adapt peripheral components at little extra cost (Palmer, 1985, p. 74). © MCB UP Limited 1997 Europe Franchising Grounded theory Hotels International trade National cultures Franchising can be defined as a business relationship whereby a franchisor permits...

... marketing and management skills as well as the lack of prior market research and forecasting[ 14 ]. © MCB UP Limited 1995 Europe Hospitality industry Hotel and catering Local government Management Marketing National cultures Training For Spain the importance of tourism can...

... Europe Hospitality industry Lifestyles Market segmentation Neural networks Tourism USA "EXPORTING" EUROSTYLES TO THE USA 3 Can a European lifestyle typology be used on the other side of the Atlantic? "Exporting" Eurostyles to the USA Josef A. Mazanec International Journal of Contemporary...

... of the five markets for further corporate penetration. © MCB UP Limited 1991 Demographics Economics Europe Markets Service industries Demand Hotels 6 INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT 3,4 A comparative approach allows the similarities and differences between...

...Michael D. Olsen Increasing competition in the hospitality industry in Europe and downsizing of head‐office staff in corporate firms will require the development of new unit‐level management skills. The change needed is from an operations orientation to strategic thinking – a difficult management...

...Richard Teare As UK and American hospitality firms seek to extend their operations across Europe, this article focuses on some of the key concerns which are currently occupying the time and attention of executives at Forte, Holiday Inn Worldwide and Hyatt International Corporation. Each...

... marketing is discussed, and several potential approaches offered: in particular low‐cost and service‐enhancement strategies are debated. © MCB UP Limited 1991 Europe International marketing Hospitality industry Marketing strategy INTERNATIONAL MARKETING AND COMPETITION IN EUROPEAN MARKETS...

... to exploit it. © MCB UP Limited 1991 Europe Information systems Management development Marketing strategy IT Hospitality industry IT CONNECTIVITY AND PAN-EUROPEAN HOSPITALITY MARKETING I 37 I nformation systems cannot by themselves change organisations but the potential for change, which...

...Sandra Watson The advent of large international hospitality organisations and the pressures for leaner organisational structures brings into question traditional forms of developing management potential. Using current trends in Europe as a background, the internal and external influences...

... of internationalisation. Analysis proves that there are no clearly defined strategic groups in the European hotel industry due to the diversity of the companies involved, and that size is not a prerequisite for internationalisation. © MCB UP Limited 1991 Europe Strategy Hotels International trade...