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Keywords: Frontline
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Journal Articles
International Journal of Contemporary Hospitality Management (2018) 30 (3): 1245–1272.
Published: 19 March 2018
...Huseyin Arasli; Boshra Hejraty Namin; A. Mohammed Abubakar Purpose On the basis of person–job fit theory and conservation of resource theory, this study aims to develop and test a model to examine the impact of polychronicity on frontline employees’ job performance in hotel industry...
Journal Articles
International Journal of Contemporary Hospitality Management (2015) 27 (4): 608–647.
Published: 11 May 2015
...James Po-Hsun Hsiao; Chyi Jaw; Tzung-Cheng (T.C.) Huan; Arch G. Woodside Hospitality management Human resource management Complexity theory Frontline Happiness Hotel and catering management Taking a complexity turn to theory-method includes recognizing that data sets of reasonable...
