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1-15 of 15
Keywords: FsQCA
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Journal Articles
International Journal of Contemporary Hospitality Management (2026) 38 (9): 2952–2971.
Published: 17 August 2026
... Publishing Limited Licensed re-use rights only Employee satisfaction Recommendation Evolutionary SOR framework Equity theory FsQCA Hotel Organizational fairness predicts affective, attitudinal and behavioral outcomes (Adamovic, 2023), including job satisfaction, organizational citizenship...
Includes: Supplementary data
Journal Articles
International Journal of Contemporary Hospitality Management (2026) 38 (6): 2034–2056.
Published: 04 May 2026
... ) and fuzzy set qualitative comparative analysis (fsQCA) to analyse data collected from a survey of 336 consumers with experience using robot chefs. Findings PLS-SEM identifies trust as a critical positive driver and mediator, whereas ostracism and eeriness adversely affect continuous consumption...
Journal Articles
Walid Chaouali, Arch Woodside, Houssam Jedidi, Samiha Mjahed Hammami, Kumar Yogeeswaran, Jochen Wirtz
International Journal of Contemporary Hospitality Management (2025) 37 (10): 3284–3303.
Published: 29 September 2025
... algorithm analyses (fuzzy set comparative qualitative analysis [fsQCA]). Findings The symmetric analyses did not validate all causal paths, whereas fsQCA evidences combinatory effects. This study finds that most full chatbot users judge chatbots as high in both warmth and competence. The study indicates...
Includes: Supplementary data
Journal Articles
International Journal of Contemporary Hospitality Management (2025) 37 (8): 2875–2897.
Published: 24 June 2025
... symmetrical (partial least squares–structural equation modelling [PLS–SEM]) and asymmetrical (fuzzy set qualitative comparative analysis [fsQCA]) methods were used to analyse the roles of subjective norms, pro-environmental attitudes and perceived behavioural control in driving pro-environmental accommodation...
Journal Articles
International Journal of Contemporary Hospitality Management (2025) 37 (3): 783–804.
Published: 17 December 2024
... aims to explore configurational paths whereby combinations of qualities lead to success for different types of AI-themed hotels. Design/methodology/approach This study innovatively blends topic modeling and fuzzy-set qualitative comparative analysis (fsQCA) to investigate configurational paths...
Includes: Supplementary data
Journal Articles
Heesup Han, Seongseop (Sam) Kim, Tadesse Bekele Hailu, Amr Al-Ansi, Sandra Maria Correia Loureiro, Jinkyung Jenny Kim
International Journal of Contemporary Hospitality Management (2025) 37 (1): 113–139.
Published: 01 May 2024
...@gmail.com 27 07 2023 30 10 2023 01 02 2024 27 02 2024 11 03 2024 04 04 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only ChatGPT Hospitality and tourism Travelers fsQCA Cumulative prospect theory...
Journal Articles
International Journal of Contemporary Hospitality Management (2024) 36 (10): 3451–3471.
Published: 16 February 2024
... qualitative comparative analysis [fsQCA]) tests were performed to gain in-depth knowledge of how individual, organizational and environmental factors can be configured to explain employees’ CP. Findings The symmetrical analysis shows that the competency formula mediates the negative impacts of PEU on two...
Journal Articles
International Journal of Contemporary Hospitality Management (2024) 36 (7): 2165–2193.
Published: 02 October 2023
...Satish Kumar; Saumyaranjan Sahoo; Faizan Ali; Cihan Cobanoglu Purpose The purpose of this review paper is to address the need for mapping the thematic structure of fuzzy-set qualitative comparative analysis (fsQCA) in the context of tourism and hospitality research, in response to the growing...
Journal Articles
International Journal of Contemporary Hospitality Management (2023) 35 (5): 1802–1823.
Published: 08 November 2022
... of this study is to reexamine the dimensionality and role of experience quality (EQ) to explain other related factors, namely, perceived value, satisfaction and behavioral intention. Using dual methodological approaches of fuzzy set qualitative comparative analysis (fsQCA) and structural equations modeling (SEM...
Journal Articles
International Journal of Contemporary Hospitality Management (2023) 35 (6): 1966–1985.
Published: 07 November 2022
... squares structural equation modeling (PLS-SEM), necessary condition analysis (NCA) and fuzzy-set qualitative comparative analysis (fsQCA). Findings PLS-SEM demonstrates the mediating role of psychological ownership on the relationship between SC, customer attitudes regarding being attended by a robot...
Journal Articles
International Journal of Contemporary Hospitality Management (2022) 34 (3): 1012–1036.
Published: 20 December 2021
... Decision-making fsQCA Poverty is one of the most important and enduring concerns of nations. This is exemplified by the identification of poverty as a priority in the millennium development goals (UN, 2008) and its more recent inclusion in the sustainable development goals of the United Nations...
Journal Articles
International Journal of Contemporary Hospitality Management (2022) 34 (1): 78–112.
Published: 03 November 2021
... expression) and their individual links to brand image, which involves experience, relationships and visual identity. Corporate brand Corporate image Business performance Retailer preference Corporate branding orientation Airline fsQCA Configuration Airlines Global airline aviation...
Journal Articles
International Journal of Contemporary Hospitality Management (2021) 33 (5): 1892–1916.
Published: 16 June 2021
... asymmetrical fuzzy set qualitative comparative analysis (fsQCA) to unearth the recipes of antecedent conditions that can predict high scores in customer loyalty. The study results complementing the major tenets of complexity theory found several recipes in each of the countries that can lead to improved...
Journal Articles
International Journal of Contemporary Hospitality Management (2020) 32 (2): 769–796.
Published: 18 February 2020
.... This study also identifies necessary conditions to achieve desired responses from visitors. Asymmetrical modelling with fuzzy set qualitative comparative analysis (fsQCA) was used to investigate causal recipes of two configurations of the experience economy and evaluation of experience leading to both...
Journal Articles
International Journal of Contemporary Hospitality Management (2018) 30 (1): 436–454.
Published: 08 January 2018
... reliability and validity) was conducted, and descriptive statistics were used based on the scale items. Fuzzy set qualitative comparative analysis (fsQCA) was used to test the proposed research model, which revealed sufficient and consistent conditions leading to behavioral intentions of disabled tourists...
