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Keywords: Generations
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Journal Articles
International Journal of Contemporary Hospitality Management (2024) 36 (10): 3283–3299.
Published: 23 January 2024
...Michael Pittman; Sangwon (Sean) Jung; Susan Elizabeth Gordon Purpose This study aims to examine the sequential effects of work–personal conflict (WPC) and work environment (WE) on turnover intention (TI) with a focus on generational differences in the restaurant context. Design/methodology...
Journal Articles
International Journal of Contemporary Hospitality Management (2023) 35 (12): 4297–4312.
Published: 28 March 2023
... be contacted at: shamouche@sharjah.ac.ae 06 11 2022 16 01 2023 18 02 2023 05 03 2023 Finally, a common thread observed among almost all quiet quitters has been that this phenomenon is more widespread among younger workers. Quiet quitting has resonated more with Generation Z...
Journal Articles
International Journal of Contemporary Hospitality Management (2021) 33 (9): 3040–3064.
Published: 15 May 2021
...Lenna V. Shulga; James A. Busser; Billy Bai Purpose This study aims to examine how hospitality consumers of different generations appraise competitive service advantage (CSA) of service providers, based on providers’ business models and value propositions, particularly, how these perceptions...
