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Journal Articles

Covid-19 crisis management human resource cost-retrenchment: the role of transformational leadership and ethical climate

Lenna V. Shulga, James A. Busser

International Journal of Contemporary Hospitality Management (2024) 36 (4): 1213–1234.

https://doi.org/10.1108/IJCHM-07-2022-0903

Published: 13 June 2023

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Includes: Supplementary data

Journal Articles

Hospitality business models, customer well-being and trust: the mediating role of competitive service advantage

Lenna V. Shulga, James A. Busser, Billy Bai

International Journal of Contemporary Hospitality Management (2021) 33 (9): 3040–3064.

https://doi.org/10.1108/IJCHM-09-2020-1033

Published: 15 May 2021

View article titled, Hospitality business models, customer well-being and trust: the mediating role of competitive service advantage

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Journal Articles

Hospitality career retention: the role of contextual factors and thriving at work

Wen Chang, James A. Busser

International Journal of Contemporary Hospitality Management (2020) 32 (1): 193–211.

https://doi.org/10.1108/IJCHM-10-2018-0831

Published: 30 October 2019

View article titled, Hospitality career retention: the role of contextual factors and thriving at work

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Journal Articles

Talent management meta review: a validity network schema approach

Lenna V. Shulga, James A. Busser

International Journal of Contemporary Hospitality Management (2019) 31 (10): 3943–3969.

https://doi.org/10.1108/IJCHM-10-2018-0876

Published: 18 July 2019

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Journal Articles

Involvement in consumer-generated advertising: Effects of organizational transparency and brand authenticity on loyalty and trust

James A. Busser, Lenna V. Shulga

International Journal of Contemporary Hospitality Management (2019) 31 (4): 1763–1784.

https://doi.org/10.1108/IJCHM-10-2017-0685

Published: 26 February 2019

View article titled, Involvement in consumer-generated advertising: Effects of organizational transparency and brand authenticity on loyalty and trust

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Covid-19 crisis management human resource cost-retrenchment: the role of transformational leadership and ethical climate

Hospitality business models, customer well-being and trust: the mediating role of competitive service advantage

Hospitality career retention: the role of contextual factors and thriving at work

Talent management meta review: a validity network schema approach

Involvement in consumer-generated advertising: Effects of organizational transparency and brand authenticity on loyalty and trust

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