Keywords: Hospitality experience
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Journal Articles

Unveiling the role of entertainment in destination branding: developing and validating a scale for entertainment destination experience

Bingna Lin, Xiaoxiao Fu, Youcheng Wang, Murat Hancer, Kevin Kam Fung So
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2026) 38 (1): 270–290.
https://doi.org/10.1108/IJCHM-03-2025-0389
Published: 11 December 2025
... Entertainment destination experience Scale development Destination memorability Destination satisfaction Destination brand love Hospitality experience Macao Foundation Project No. G01923-2408-607-1 The authors gratefully acknowledge the support from Macao Foundation (Project No. G01923-2408...
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Includes: Supplementary data
Journal Articles

The role of online identity orientation and socializing for information search: a case of ethnic minority guests’ hospitality experiences

Hatice Kizgin, Ahmad Jamal, Nripendra P. Rana, Yogesh K. Dwivedi
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2024) 36 (9): 3112–3128.
https://doi.org/10.1108/IJCHM-01-2023-0009
Published: 23 January 2024
...Hatice Kizgin; Ahmad Jamal; Nripendra P. Rana; Yogesh K. Dwivedi Purpose This paper aims to investigate the impact of online identity orientation and online friendship homophily on online socializing, online information search and ethnic guests’ hospitality experiences. Design/methodology...
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Journal Articles

Understanding the relationships between distances and herd behavior in online reviews: the moderating effects of hospitality experience

Fujing Xue, Longzhu Dong, Baojun Gao, Zhen Yu, Vasyl Taras
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2020) 32 (10): 3295–3314.
https://doi.org/10.1108/IJCHM-02-2020-0134
Published: 05 September 2020
... to explore the collective roles of cultural distance, geographic distance and hospitality experience on herd behavior in online hotel ratings. Cultural and geographic distances between customers and product and service locations positively affect herding and these two effects are substitutable...
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