...Yue Yuan; Fei Hao; Shuxu Liu Purpose This research aims to investigate how front-of-house artificial intelligence ( AI ) implementation (human replacement vs human augmentation) affects job insecurity among tourism and hospitality employees. Design/methodology/approach Three scenario-based...

...Mahlagha Darvishmotevali Purpose This study is a pioneering attempt to explore a relatively unexplored research area that examines the differences experienced by subordinates and supervisors when confronted with both quantitative and qualitative job insecurity (JI) and its influence...

...Changqing He; Huyun Xiong; Wenjun Cai; Jun Song Purpose This study aims to explore the impacts of service industry employees’ AI awareness on their voice behavior while also considering the dual mediating roles of voice efficacy and job insecurity, as well as the moderating role of trait...

... The results discovered that employees’ AI awareness has a positive relationship with their work engagement and AI boycott through two paths. The promoting path involves recovery level, while the hindering path includes job insecurity. In addition, the estimates showed that AI awareness has a great indirect...

... experience robot-phobia regardless of their sector or position. Robot-phobia causes job insecurity and stress, which increases turnover intention. These negative outcomes are more pronounced for those who interact more frequently with robots. Practical implications The study findings suggest...

...Changqing He; Rongrong Teng; Jun Song Purpose This study aims to explore the associations linking employees’ challenge-hindrance appraisals toward artificial intelligence (AI) to service performance while considering the dual mediating roles of job crafting and job insecurity, as well...

...Kavitha Haldorai; Woo Gon Kim; Kullada Phetvaroon Purpose This study aims to investigate the impact of job insecurity (JI) on employee work performance (WP) and service innovation behavior (SIB). It further examines the mediating role of affective commitment (AC) and the moderating role...

...Taegoo Terry Kim; Osman M. Karatepe Purpose This paper aims to examine the parallel and serial multiple mediating effects of job insecurity (JIS) and occupational self-efficacy (OSE) in the association between servant leadership and work engagement (WENG). Design/methodology/approach Data...

...Jincen Xiao; Jih-Yu Mao; Jing Quan The airline industry has been one of the hardest-hit industries during the Corona Virus Disease 2019 (COVID-19) pandemic. This study aims to examine which flight attendants are likely to positively reappraise job insecurity and subsequently elevate...

...Nurgül Çalışkan; Aziz Gökhan Özkoç Purpose The purpose of this study is to examine the relationship between characteristics of change (frequency of change [FC], impact of change [IC], planning involved in change [PC]) and job insecurity (JIS), as well as the moderating role of employability (EMP...

... This study aims to examine the nascent stream of literature connecting grit and protean career orientation to job attitudes, turnover intentions and job embeddedness and how job insecurity moderates the aforementioned associations. Based on the threat-rigidity hypothesis and self-determination theory...

... software was used for structural equation modelling and bootstrapping analysis. This study finds the following: authentic leadership predicts service employees’ emotional labour strategies; job insecurity mediates the influence of authentic leadership on surface acting but not on deep acting...

... Licensed re-use rights only The aim of this paper is to extend the knowledge of the link between job insecurity and job performance by exploring potential mediating mechanism of psychological strains and moderation role of psychological advantages on the mentioned relationship in the hospitality...