Keywords: McDonald′s
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Journal Articles
Journal Articles
International Journal of Contemporary Hospitality Management (1995) 7 (2-3): 29–35.
Published: 01 April 1995
...Conrad Lashley Reports on the study of changes to the management of a small group of McDonald′s restaurants in Wales. The initiative removed one of the levels of management and empowered both general area supervisors and restaurant managers. Confirms the view that empowerment is personal...
Journal Articles
International Journal of Contemporary Hospitality Management (1995) 7 (2-3): 52–56.
Published: 01 April 1995
...Tony Royle Examines the human resource policy of one US multinational company(MNC) (the McDonald′s Corporation) operating in the hospitality industry in Germany and the UK. Focuses on the makeup of the workforce, levels of unionization and worker participation. These issues are analysed...
Journal Articles
International Journal of Contemporary Hospitality Management (1995) 7 (2-3): 64–68.
Published: 01 April 1995
...Stephen Taylor; Phil Lyon The application of McDonald′s product/production principles to other restaurant chains, and totally different social enterprises has been the subject of recent criticism. This “McDonaldization”is said to betoken a world of increased rationalization where large‐scale...

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