... the effect of several types of ex post idiosyncratic deals (i-deals) on work–life balance and work well-being, focusing on the mediating effect of work–life balance on the relationship between ex post i-deals and work well-being as well as the moderating effect of gender on the relationship between ex post i...

... Licensed re-use rights only Switching costs Mediating effect Consumer inertia Customer retention Budget hotel Budget hotels typically leverage guest rooms as their core or sole product offering. These hotels feature low costs, competitive prices, standardized facilities and limited...

... Emerald Publishing Limited Licensed re-use rights only Idiosyncratic deals Occupational well-being Organization-based self-esteem Mediating effect Idiosyncratic deals (i-deals) are personalized employment arrangements individually negotiated between an employee and employer that benefit...

... this gap. Finally, this study embeds customer satisfaction within a framework of antecedents and consequences in an integrated causal model. © Emerald Group Publishing Limited 2015 China Customer satisfaction Corporate reputation Corporate social responsibility Mediating effect Lodging...

... and deep acting) on frontline employee creativity, as well as the mediating effects of different kinds of job stress (hindrance stress and challenge stress) on the relationship between emotional labor and creativity. The research hypotheses were tested using data collected from 416 service employee...