Skip to Main Content
Keywords: Organization-based self-esteem
Close
Follow your search
Access your saved searches in your account

Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles
Journal Articles
International Journal of Contemporary Hospitality Management (2021) 33 (10): 3379–3399.
Published: 05 August 2021
...Yung-Kuei Huang; Linchi Kwok Purpose This study aims to assess a moderated-mediation model to account for the relationship between customer mistreatment and frontline hotel employees’ customer-focused voice, where their organization-based self-esteem (OBSE) served as a mediator and their felt...
Journal Articles
International Journal of Contemporary Hospitality Management (2016) 28 (8): 1622–1648.
Published: 08 August 2016
...-based self-esteem and employees’ service innovation behavior. Finally, the perceived insider status and organization-based self-esteem had significant positive effects on employees’ service innovation behavior. The results have important practical implications for developing human resource...

or Create an Account

Close Modal
Close Modal