... to elucidate the relationships between support dimensions and the BSBs of frontline employees. Perceived organizational support Perceived supervisory support Organizational commitment Boundary-spanning behavior Frontline employees Prior research underscores the significant influence...

...In-Jo Park; Shenyang Hai Purpose Drawing on affective events theory, the purpose of this study is to examine the mediation effect of positive affect on the association between fit (e.g. person-organization fit and person-job fit) and organizational commitment in the hospitality industry...

...Nguyen Phuc Nguyen; Helen McGuirk The research enhances our understanding of EIB in the hospitality and the SME context generally. EIB is affected by employee perceptions of job factors (job demand and job control), personal factors (thriving at work and organizational commitment) and contextual...

... engagement and organizational commitment on the relationship between challenge-hindrance appraisals and ICP. Design/methodology/approach Data were collected through an online survey. One hundred and ninety employees who worked at full-time and non-management positions in the USA quick-service restaurants...

... between AI awareness and career competencies. Organizational commitment mediated the relationship between AI awareness and career competencies, as well as the relationship between AI awareness and job burnout. This study contributes to human resource management in the hospitality industry...

... to uncover women’s career advancement (CA) in the hospitality industry, by examining the influence of female employees’ career expectation (CE) and work–family balance (WFB). It also investigated the extent to which organizational commitment (OC) mediates the relationships among women’s CE, WFB and CA...

...Diego Bufquin; Robin DiPietro; Marissa Orlowski; Charles Partlow Purpose This paper aims to examine the effects of restaurant managers’ warmth and competence on employees’ turnover intentions mediated by job satisfaction and organizational commitment. The study aims to enhance existing literature...

... efficacy mediate the impact of error management culture on employee creativity; and third, to test whether manager trust and group efficacy mediate the impact of error management culture on employees’ organizational commitment. Design/methodology/approach Using a survey methodology, 345 front-line...

...), organizational commitment (OC) and turnover intention (TI) between full- and part-time employees and to incorporate employment status as a moderator in the restaurant employee turnover model. The target population included current restaurant full- or part-time employees in the USA. The questionnaire...

... of organizational commitment (i.e. continuous and affective). Corporate philanthropy, in turn, positively relates to organizational commitment dimensions as well as financial and non-financial performance. Affective and continuous commitments lead to improvements in both financial and non-financial performance...

... trust and commitment as mediators of the relationship between EMS and organizational citizenship behavior. Internal marketing Organizational commitment Hotel Organizational citizenship behavior Environmental management strategy Organizational trust Hotel customers are increasingly...

..., this paper also seeks to extend the empirical testing of the relationship of WPS to two key work attitudes (i.e. organizational commitment [OC] and intention to quit [ITQ]) to a sample of hospitality supervisors. Third, Crawford et al.’s (2009) finding merits further investigation because...

... Licensed re-use rights only This paper aims to examine the effects of hotel general managers’ transformational leadership (TLS) and department managers (DMs)’ organizational commitment (OC) on their department’s performance in upscale hotels in Australia. The findings indicated...

...Hyun-Woo Joung; Ben K. Goh; Lynn Huffman; Jingxue Jessica Yuan; James Surles Purpose – The purpose of this study is to investigate the relationships between internal marketing practices, employee job satisfaction, organizational commitment and turnover intention in the foodservice industry...

...Hui Fu; Yaoqi Li; Yanhong Duan Purpose – The purpose of this study is to propose and verify a research model that investigates the mediating role of organizational commitment on the relationship between hotel employee-perceived reputation and organizational citizenship behaviors (OCBs...

... satisfaction and organizational commitment (Kim and Brymer, 2011), and leadership roles on organizational learning and effectiveness (Yang, 2010). Most research, including that cited above, examines leadership concepts in totality. A few studies have examined leader empowering behavior (Bennis and Townsend...

...You-De Dai; You-Yu Dai; Kuan-Yang Chen; Hui-Chun Wu Purpose – This research examines the relationships among transformational/transactional leadership styles (TFLs/TSLs), organizational justice, trust, organizational commitment, and organizational citizenship behaviors (OCBs) in the context...