.... However, most research to date has focused on the hotel sector and top-line measures of success. This study uses restaurant-level financial data, focuses on bottom-line profitability, considers potential endogeneity issues and pays careful attention to the estimation technique. The results fail...

... is to inspect factors influencing profitability in the Italian hospitality industry during the period 2008-2016. This paper examines the profitability and its determinants using a sample of 2,366 Italian hotels. The author applies a multidimensional measure of profitability comprising return on equity...

... Limited 2015 Employee engagement Customer satisfaction Customer loyalty Profitability Brand image Word of mouth Customer trust Customer engagement Brand experience Willingness to pay more Share of wallet The concept of customer loyalty is central to marketing scholarship...

...Cathy Burgess; Keith Bryant Literature in the area of revenue (or yield) management concentrates largely on the operational issues of maximising revenues. The issues of profitability have been considered in recent years but practical attempts to implement an approach which recognises...

...Bernard J. McEvoy Yield management (YM) tends to emphasize revenue management, which is understandable, given the capital intensive nature of the hotel industry. To evaluate these strategies profitability or return must be assessed, together with management performance or efficiency, in the context...

...Breffni Noone; Peter Griffin Argues that in order to sustain the long‐term profitability and growth of hotel organizations, yield management decisions must incorporate two critical constraints: the cost implications of the customer mix and guest ancillary spend. Proposes that customer profitability...

...Paul A. Phillips Hotels tend to have a high level of fixed costs, which means that high losses will result if revenue is significantly reduced below the break‐even point. Hence, the traditional cost‐volume‐profit (CVP) model,which is widely used within the hotel sector to determine break‐even...