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Keywords: Psychological well-being
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Journal Articles
International Journal of Contemporary Hospitality Management (2026) 38 (1): 148–168.
Published: 21 November 2025
... of resources theory and social exchange theory, this study aims to investigate whether HOL enhances employee psychological well-being ( PWB ), consequently leading to improved employee service performance outcomes. Design/methodology/approach This study collected data from 190 restaurant employees...
Includes: Supplementary data
Journal Articles
International Journal of Contemporary Hospitality Management (2023) 35 (1): 64–91.
Published: 19 August 2022
...Huy Gip; Priyanko Guchait; Aysin Paşamehmetoğlu; Do The Khoa Purpose The purpose of this study is to examine the mediating effect of psychological well-being between organizational dehumanization and two outcome variables: service recovery performance and service sabotage. This research also...
