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Keywords: Quality control
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Journal Articles
International Journal of Contemporary Hospitality Management (1994) 6 (1-2): 9–13.
Published: 01 February 1994
... Rodney Giles and his Quality Assurance Project Officer,Major Don Sinclair, enrolled on Quality Control Training Centre′s programme of Success through Quality. This article seeks to outline their involvement in the design and implementation of a quality programme. First it is necessary to set out...
