... and the moderating role of reappraisal. Design/methodology/approach This study tested all of the hypotheses using multilevel path analyses with a sample of 340 supervisor–subordinate dyads. Findings The results show that perceived organizational exploitation is indirectly associated with hospitality...

... regulation (Crick and Spencer, 2011 ; Chu et al., 2012). The study advances the knowledge of the managerial role, as well as the importance of reappraisal and well-being. This is the first empirical study among hotel managers testing a research model that illustrates how job stressors...