...Woojin Lee; SooCheong (Shawn) Jang; Hong Soon Kim Purpose This study aims to investigate the impact of digital transformation ( DT ) on organizational resilience in the restaurant industry. By examining DT across front-of-house (FoH) and back-of-house (BoH) operations, this study analyzes how...

... in the restaurant industry. There are significant theoretical and practical implications, as well as insightful suggestions for the hospitality industry on improving inclusive leadership skills that can reduce employee turnover intention. Gang Xu can be contacted at: xhxh88882023@163.com 17 03 2024...

... purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Human resources management Restaurant industry Rituals Routine effectiveness Routine ostensive Routine performative...

... This study aims to propose a conceptual model that examines the role of ethical climate on work–family enrichment in the restaurant industry, which is one of the most vulnerable sectors affected by global crises such as the COVID-19 pandemic. The mediating effects of psychological attachment...

... managers often use to positively influence investors’ perceptions of the firm. to shed light on the as-yet unclear influence of information asymmetry on dividend and investment decisions in the restaurant industry; and to investigate how these relationships diverge between highly franchised...

... Careers Restaurant industry Yehuda Baruch can be contacted at: y.baruch@soton.ac.uk 26 07 2021 24 11 2021 22 02 2022 22 03 2022 10 04 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Chance events can...

...’ knowledge, this paper is one of the first to investigate the effect of CEOs’ human capital on the way in which the TMT is composed and characterized in the restaurant sector. Generalist CEO Social novelty Gender heterogeneity in TMT Member change in TMT Restaurant industry Prior...

... of this study is to fill this research gap by investigating the pandemic-induced contextual change in the restaurant industry and corresponding changes in cue use patterns of restaurant customers from a credence cue perspective. Specifically, this study explored whether the pandemic facilitated the use...

... distress Job satisfaction Restaurants Turnover intention Restaurant industry Staff turnover Non-western sample To achieve customer loyalty and satisfaction (Kim et al., 2014) and better service delivery in the hospitality industry, it is paramount that there is a quality...

... and competitive advantage by managing their brand related behaviors. In the context of the restaurant industry, customers’ service experience is about their perception of restaurant characteristics (Jeong and Jang, 2011). Based on these perceptions, customers form their expectations and image and develop...

... loyalty Customer satisfaction Restaurant industry Emotional labour Food and beverage Encounters between service providers and consumers are an integral component of any service based organization (Bitner, 1990 ; Bowen, 1990). This knowledge has made the concept of emotional labor...

... of franchising within the restaurant industry. Using two-way fixed effects models, it effectively addresses important problems embedded in the panel data. The findings show a positive effect of FP on CSP, which is inconsistent with Park and Lee’s (2009) findings and supports the slack resources theory...

... technologies, dynamic Tobit regression models and bootstrap procedure. Findings The results reveal that operational efficiency in the restaurant industry is affected by firm size, showing that large restaurants perform better than medium-sized and small restaurants Moreover, the evidence suggests a link...

... industry. The M&A transactions in the restaurant industry between 1981 and 2013 (n = 1,415) were examined. Data were collected from the Securities Data Corporation (SDC) database. Using an autoregressive distributed lag approach, this study developed three error correction models to explore...

... a relatively high value on Hofstede’s power distance scale, explaining features of the South Korean organizational culture are authoritarian leadership, hierarchical structure and a bureaucratic managerial style (Bae and Lawler, 2000). Fast growth of the restaurant industry in South Korea has resulted...

...Sujin Song; Hubert B. Van Hoof; Sungbeen Park This study aimed to investigate the impact of the board composition on financial performance in the restaurant industry from a stewardship theory perspective. The composition of board was measured as the ratio of inside and outside directors...

...Kwanglim Seo; Ellen Eun Kyoo Kim; Amit Sharma This paper aims to find alternative explanations for the use of long-term debt in the US restaurant industry from a behavioral perspective. The three-fold purpose of the present study is to examine the impact of CEO overconfidence on the use...

... reasons. Restaurants Globalization Restaurant industry Internationalization strategy As food is, in general, closely interlinked with a nation’s social practices, dining habits, culinary gastronomy, traditions and history, national food reflects a comprehensive range of societal, cultural...

... to governance literature is that this study demonstrates how the presence of multiple governance mechanisms influences firm performance. Corporate governance Financial performance Franchising Agency theory Restaurant industry The past two decades have witnessed a steady stream of research...

... level, but when a firm performs worse than its benchmarks, the firm may become aggressive with taking more risks to achieve an increased level of performance. First, this is a new endeavor of its kind dealing with the restaurant industry, filling the void in the literature in predicting...