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Keywords: Robot-phobia
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Journal Articles
Are robots stealing our jobs? Examining robot-phobia as a job stressor in the hospitality workplace
Available to Purchase
International Journal of Contemporary Hospitality Management (2025) 37 (1): 94–112.
Published: 30 April 2024
...Chun-Chu (Bamboo) Chen; Ruiying Cai Purpose The purpose of this study is to explore robot-phobia as a source of occupational stress among hospitality employees in the context of increasing robotization in the industry. Design/methodology/approach The study sampled 321 lodging employees and 308...
