.... Findings The review identifies five thematic domains shaping the discourse on robotics and AI in tourism: operability, cognitive analytics, sustainable consumption, adaptability and smart tourism. These themes reveal not only the dominance of operational efficiency and data-driven personalization...

... critique of smart tourism and hospitality, moving beyond techno-optimism to advocate for a more ethically grounded, relational and context-sensitive conceptualization of smartness. It introduces a five-component framework that reorients smart technology implementation around values of empathy...

.... Information and communication technology Hospitality Critical reflection Artificial intelligence Smart tourism The scope of information and communication technology (ICT) research in the hospitality literature continues to expand as scholars remain interested in using ICT tools across various...

... describing the transition towards smart tourism city governance is proposed. Design/methodology/approach The proposed model is tested through a multiple case study of seven European cities. This choice of sample makes the study highly representative. Data collection is based on an exhaustive search...

... that is based on Aristotle’s appeals. Smart tourism Sharing economy Airbnb Aristotle’s appeals Peer-to-peer accommodation 09 12 2017 12 04 2018 04 07 2018 12 09 2018 11 10 2018 16 10 2018 © Emerald Publishing Limited 2019 Emerald Publishing Limited...

...Chulmo Koo; Youhee Joun; Heejeong Han; Namho Chung Media exposure Destination travel intention Use and gratification theory Belief-desire-intention model Smart tourism Namho Chung can be contacted at: nhchung@khu.ac.kr 23 07 2014 31 12 2014 25 03 2015 19 04 2015...