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Keywords: Smartphone application
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Journal Articles
International Journal of Contemporary Hospitality Management (2025) 37 (6): 2094–2113.
Published: 19 March 2025
...Faizan Ali; Luana Nanu; Muhittin Cavusoglu; Fabiana Sepe; Salman Alotaibi Purpose Using a three-study approach, this study aims to construct a robust scale specifically designed for evaluating the service quality of hotel smartphone applications. Design/methodology/approach In the initial...
Includes: Supplementary data
