... of researchers and stakeholders. Principles of responsible research are indicated and exemplar studies that use action research are described. Findings Proposals and recommendations for responsible research are identified, such as demand-driven research, action research as a methodological approach and a way...

...Josep Ivars-Baidal; Ana B. Casado-Díaz; Sandra Navarro-Ruiz; Marc Fuster-Uguet Purpose Building on new trends in tourism and smart city governance, this study aims to examine the degree of interrelation between stakeholder networks involved in tourism governance and smart city development. A model...

... re-use rights only This study aims to critically review the emerging technological developments and digitalization efforts in the hospitality and tourism (HT) industry and discuss the implications of digitalization on various stakeholders (e.g. consumers, employees, companies and operators...

... and demand. Practical implications Findings provide theoretical and practical implications from different perspectives. Collaboration among various stakeholders is also advocated to achieve sustainable and balanced development of the smart hospitality and tourism industry. Originality/value...

... This study aims to examine the extent of collaboration and networking between local festival stakeholders by focusing on the differences in how they evaluate themselves and other stakeholders. A questionnaire directed toward different stakeholder groups involving 1,092 respondents was administered...

...Brendon Knott; Alan Fyall; Ian Jones Three characteristics of the 2010 sport mega-event were deemed by stakeholders to be unique in creating nation branding opportunities: the scale of the event that created opportunities for transformational development; the global appeal, connection...

... or general perceptions of the main stakeholders (e.g. attendees, meeting planners) regarding sustainable issues (Lee et al., 2013 ; Rittichainuwat and Mair, 2012). Second, previous studies do not explicitly consider the entire process of hosting a convention from the perspective of meeting planners...

... approach that starts with the end in mind; the managerial activity is focused on results, the drivers of results and performance improvement; and its focus is on the needs of customers and stakeholders. Strategic planning process involves preparing the best way to respond to the circumstances...

... in the industry, this paper is one of the first to provide an analytical review of the literature on the natural environment and management of hospitality and tourism firms and will be particularly useful to better understand the organizational challenges. The specific influence of stakeholders...

... in service quality perceptions among customers, managers and employees are not sufficiently researched. In this study, the differences in service quality perceptions among the aforementioned stakeholders are examined. Design/methodology/approach – Multivariate analysis of variance was used to test...

...Robert C. Ford Purpose The purpose of this paper is to offer insights and lessons learned about how to successfully balance the interests of the many competing stakeholders who can or do influence the CVB's strategy for marketing a destination. Design/methodology/approach The study uses...

... hotel market conditions play the determinant role in the expansion plans of the hotel organization. This paper evaluates these factors and discusses their influence on the organization’s expansion decisions. © MCB UP Limited 2003 Hotels Shareholders Stakeholders International...

... visitor arrivals. Research was undertaken by one of the authors, to explore the opinions of the accommodation sector about current education provisions and the future direction that courses should take. Integration of all stakeholders in the implementation of the broad education policy outlined...

... levels of remuneration. The outcomes of functional flexibility for stakeholders are also explored. © MCB UP Limited 2002 Human resource management Strategy Hotels Stakeholders It would be easy to assume that the most difficult aspect of introducing functional flexibility...

... transitional countries. © MCB UP Limited 2001 Transformation Croatia Hotel industry Stakeholders Economic systems Ownership Throughout the dispute, apart from the town’s appeal to the Council of Europe in Strasbourg, neutral arbitration was never sought. Moreover, the antecedents...

...Crispin Dale; Neil Robinson Explores developments in tourism education to date, drawing on wider theoretical perspectives including the “McDonaldization” and the “Disneyization” of society. The article raises critical questions that tourism stakeholders need to acknowledge if tourism, both...