...Tracy Harkison; Jill Poulston; Jung‐Hee Ginny Kim Purpose This paper seeks to report on research investigating students' and industry's expectations and assumptions of the desired attributes of hospitality employees. Design/methodology/approach Views on a range of questions about the value...

...R. Thomas; M. ´Angeles Oviedo‐Garcίa; Nadine Bianca Sulkowski; Michael Kent Deakin Purpose This paper aims to discuss whether cultural conceptualisations can explain student behaviour and to discuss tactics to enhance teaching and learning in a multinational classroom. Design/methodology...

...R. Thomas; M. ´Angeles Oviedo‐Garcίa; Keith F. Müller; Dawn VanLeeuwen; Keith Mandabach; Robert J. Harrington Purpose The purpose of this paper is to examine and compare current culinary student, graduated culinary student, and industry responses to educational skills attained. Design...

...R. Thomas; M. ´Angeles Oviedo‐Garcίa; Paul Barron; Constantia Anastasiadou Purpose The purpose of this paper is to examine the pattern of part‐time working amongst a cohort of full time hospitality and tourism students studying at a university in Scotland. Design/methodology/approach Students...

... This exploratory, qualitative fieldwork outlines course managers', teachers' and disabilities support staff perceptions of dyslexia support. Students' views are noted, not interviewed. The paper describes the views of 12 of a sample of (eight female and four male) staff interviewees. Napier University and Queen...

... The qualitative case evidence is conceptualized within the parameters of current thoughts and practices in Learning and Employability in the contemporary HE sector. Primary data were gathered from 27 students who had engaged on the program and also from BAA operational management staff based at Glasgow Airport...

... the Chinese Values Survey. Design/methodology/approach The sample consisted of international students studying hospitality management at two hotel schools in Switzerland and one in Scotland. The questionnaire was administered to all who had recently completed an internship as part of their programme...

...Robert A. Brymer; LaChelle R. Wilborn; Raymond S. Schmidgall Purpose The purpose of this research paper is to describe the results and implications of an ethics survey completed by students attending hospitality schools in Europe and the USA. Designmethodology/approach A questionnaire...

...A. Akin Aksu; C. Deniz Köksal Purpose To investigate the main expectations of students from the tourism industry who are studying at the Akdeniz University School of Tourism and Hotel Management in Antalya. Design/methodology/approach A questionnaire containing 16 closed questions and a multi...

..., this paper attempts to ascertain which factors are truly key in customer decision‐making, and in which order each element of the service is rated by the industry's key target market. © Emerald Group Publishing Limited 2005 Service climate Entertainment industry Customers Students Deemed...

...Marilyn Russell Purpose To discuss the requirement for a university to adopt a clearly defined marketing strategy to increase its international student population and generate additional revenue. Design/methodology/approach Primary research was undertaken to investigate the notion...

...Giri Jogaratnam; Polly Buchanan Stress can be viewed as a positive or negative experience in the lives and performance of today's college students. This study examined exposure to stressors among student‐employees (i.e. those enrolled in hospitality programs while concurrently employed...

...Sylvester Yiu‐cho Yeung; Simon Chak‐keung Wong; Benny Man‐leong Chan This study aims to find out the ethical beliefs of hospitality and tourism students in Hong Kong by using a questionnaire with 21 ethical statements. From the 402 valid questionnaires received, four major dimensions were...

...Andrew Kevin Jenkins The aim of this research is to establish students’ perceptions of the international hospitality industry and, specifically, to establish the likelihood of the student seeking employment in the industry after graduating, the region/country where the student intends seeking...

...Joseph S. Chen; Kay Hei‐Lin Chu; Wu‐Chung Wu This study investigated students’ perceptions of work values and occupational choice propensity. A total of 311 hospitality majors at four different universities in Taiwan were analyzed in the study. The work value inventory (WVI) scale, containing 45...

...Rosemary Lucas; Lisa Ralston Increasing proportions of students are working part‐time in industries such as hospitality. To understand more about this phenomenon, 11 case studies of hospitality establishments employing a significant proportion of students were compiled by matching data provided...