... for all statistical tests are 95 per cent. Hilary C. Murphy can be contacted at: hilary.murphy@ehl.ch © Emerald Group Publishing Limited 2009 Biometrics Hotels Switzerland Identification Customer information Most hotels have a certain minimum need for technology in order...

... the Chinese Values Survey. Design/methodology/approach The sample consisted of international students studying hospitality management at two hotel schools in Switzerland and one in Scotland. The questionnaire was administered to all who had recently completed an internship as part of their programme...

... as for the training and career development of international hospitality managers. Design/methodology/approach Primary research was undertaken at an institute of hospitality management in Switzerland to investigate whether a relationship between culture and learning style preference would be found. The research...

...Arthur Ingram; Stefan Fraenkel Purpose This paper aims to explore managers' perceptions of labour productivity within a sample of de luxe hotels located in Switzerland. Design/methodology/approach The exploratory, qualitative fieldwork outlines managers' perceptions of labour productivity...