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Keywords: Technology-driven service innovation
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Journal Articles
International Journal of Contemporary Hospitality Management (2023) 35 (12): 4502–4534.
Published: 03 May 2023
...Hyekyung Park; Minwoo Lee; Ki-Joon Back Purpose With the increasing importance of technology in hospitality and tourism, technology-driven service innovation has been a salient topic discussed from both customers’ and suppliers’ perspectives. However, there has been a lack of research...
