...Zhuowei Huang; Aihan Fan; Zixuan Huang; Xiaoxiao Qi Purpose This meta-analysis study aims to provide cumulative evidence on influencer marketing effectiveness in tourism and hospitality by generating quantitative empirical generalizations, explaining divergent findings through heterogeneity...

...Teng Yu; Ai Ping Teoh; Qiuyang Tu; Chengliang Wang Purpose This study aims to examine the factors influencing travelers’ adoption of AI chatbots in the tourism and hospitality sector by positioning system quality dimensions as antecedents of behavioral intention ( BI ). Design/methodology...

...Shuxu Liu; Fei Hao; Xuejie Qiu Purpose This study reviews the existing literature on diversity, equity and inclusion (DEI) within the tourism and hospitality (T&H) sectors. Using bibliometric analysis, this study aims to present a comprehensive overview of the scientific structure of DEI...

... as a valuable reference for practitioners, policymakers and researchers who are interested in advancing sustainable and responsible practices in the tourism and hospitality industry (THI) by understanding the existing CSR landscape, its challenges and opportunities. Design/methodology/approach This study...

...Karim Mahran; Hesham Albarrak; Bassam A. Ibrahim; Ahmed A. Elamer Purpose This study aims to systematically review research on leadership and environmental sustainability within the tourism and hospitality sector, aiming to determine how leadership styles impact sustainability initiatives...

...Satish Kumar; Saumyaranjan Sahoo; Faizan Ali; Cihan Cobanoglu Purpose The purpose of this review paper is to address the need for mapping the thematic structure of fuzzy-set qualitative comparative analysis (fsQCA) in the context of tourism and hospitality research, in response to the growing...

... emerging trends in KM in the tourism and hospitality field. Design/methodology/approach A total of 1,732 publications with 65,150 cited references were retrieved from the Web of Science to uncover the structure and intellectual base of studies in tourism with a KM perspective. Three bibliometric...

... the results and shed light on possibilities for future research and practice. Uncertainty about the COVID-19 pandemic has sparked much scrutiny of tourism and hospitality in research. In the initial stage, studies were mostly qualitative, such as literature reviews, framing and brainstorming...

... is needed. Tourism and hospitality scholars have recently started moving from utility maximization and rational choice theories toward more general theories of consumer behavior for explaining consumer decision-making (Le et al., 2019). These and other scholars have substantially critiqued rational...

..., so ICTs should not be seen as a technical tool but as an essential element for top management. Research limitations/implications This paper examined articles from very well-known tourism and hospitality journals, leaving aside others as well as different publication formats such as books...

...Xinyi Liu; Ying Zeng; Juan He; Zhiyong Li Purpose The purpose of this study is to present a holistic review of journal articles on value cocreation in the tourism and hospitality field. By distinguishing similarities and differences in the contexts of China and other regions, the authors identify...

... using anonymously completed structured questionnaires available online or in a paper-and-pencil format. Authentic leadership Turnover intention Customer orientation Affective commitment Tourism and hospitality The recent economic crisis and large number of corporate scandals in Portugal...

...A. George Assaf; Mike G. Tsionas Purpose This paper aims to serve as an important guide for more rigorous quantitative research in tourism and hospitality. Design/methodology/approach This paper relies on comments from several methodological experts in the field, as well as the authors’ main...

...Minoo H. Esfehani; Trudie Walters Purpose Tourism and hospitality research is frequently cross language in nature; yet, English is the most used language to disseminate research findings. The use of thematic analysis is increasing; yet, critical discussions of the implications of the timing...

... rights only The purpose of this study is to provide a synthesis of the state of research on collaborative innovation in tourism and hospitality. It presents a systematic review of the academic literature, and provides insights into the specific issues addressed by studies in this area...

...Sérgio Moro; Paulo Rita Purpose This paper aims to present an automated literature analysis to unveil the drivers for incorporating social media in tourism and hospitality brand strategies. Design/methodology/approach To gather relevant literature, Google Scholar was queried with “brand...

..., it is imperative to understand and include the aspects that are crucial to specific employees to predict their job performance. Marketing Management Literature review Tourism and hospitality Service profit chain Casinos This section reviews all major studies relating to the relationship...