... performance. Seoki Lee can be contacted at: leeseoki@psu.edu © Emerald Group Publishing Limited 2014 Business performance Business expansion scheme Hotels United States of America The literature recognized firm size as an important characteristic that significantly influences...

... Intervention analysis ARIMA Iowa gaming Gaming volume Coin-in Table drops Admissions Recession proof Time series analysis Betting United States of America The gaming industry has long been considered recession-proof. The recession of 2007, however, changed that perception as the US gaming...

... and outperformance of restaurant firms in difficult economic times. Its results have timely and significant implications for practitioners, researchers and other parties of interest. © Emerald Group Publishing Limited 2013 United States of America National economy Financial performance Restaurants...

... behaviour Work place United States of America South Korea International hospitality Organizational behaviour Instances of international expansion have become commonplace in the hospitality industry. Due to the high human component that characterizes the delivery of top‐rate service, the success...

... Consumer behavior Customer satisfaction Product attributes Hotels United States of America Attribute‐level performance Kano's model Eco‐friendly/“green” attributes Performance optimization Asymmetrical effects RQ3. What kind of attribute performance allocation will produce maximum CS...

.../value Originality/value – The current study looked at an upscale, on-campus university restaurant that had a very highly educated and older population. Previous studies analysed fast food or casual dining restaurant perspectives. Compared to the Hu et al. United States of America Universities...

... Publishing Limited 2013 Disabilities Employment Hiring practices Theory of planned behaviour Disabled people Hospitality services Attitudes Employers United States of America The US government estimates that approximately half a million people with disabilities work in the leisure...

...”. In essence, workplace fun involves purposefully designed fun activities that are expected to improve organizational outcomes. Workplace fun Generation Y Hospitality business Job satisfaction Task performance OCBI Employees behavior Workplace Hospitality services United States of America...

... safety Food handling Personal hygiene Equipment Catering United States of America Catering industry Catering is a service “providing single event‐based food services” (US Census Bureau, 2006). The majority of catering businesses generally have the necessary equipment to transport meals...

... for entrepreneurial activity in the American West and uses a historical case study method. Frontier taverns Inns Entrepreneurship Opportunity Settlement development United States of America Hospitality services Using archival and literature‐based research, our study explores the impact of commercial...

... © Emerald Group Publishing Limited 2012 Economy Economic downturn Private clubs Food and beverage revenues Private party Food and drink Recession United States of America There are a variety of private clubs in the world, including country clubs, golf clubs, yacht clubs, city...

... 2012 MICE industry Capacity optimization Single‐period inventory model Cost of over‐capacity Cost of under‐capacity Conferences Conventions United States of America Similar to the operation of the hotel industry, the demand for MICE capacity is uncertain and highly seasonal...

... Limited 2012 Foodservice quality dimensions (physical environment food and service) Restaurant image Customer perceived value Satisfaction Behavioral intentions Customer satisfaction Customer services quality Consumer behaviour United States of America The consistent increase...

... in the hospitality field by linking two key strategy constructs – corporate effects and corporate strategy – together and by revealing their collective influence on hotel performance. Qu Xiao can be contacted at: hmqxiao@polyu.edu.hk © Emerald Group Publishing Limited 2012 United States of America...

... industry, in particular. © Emerald Group Publishing Limited 2012 United States of America Hotels Organizational culture Managers Working patterns Partying Management Work Family One of the defining characteristics of the hotel industry may be a significant amount of time...

... of the industry still present in Atlantic City today. They also made choices regarding casino floor size a key strategic decision faced by management. © Emerald Group Publishing Limited 2012 United States of America Casinos Financial analysis Casino management Economies of scale Replication...

... at: kimseung@bus.msu.edu © Emerald Group Publishing Limited 2012 United States of America Boards of directors Private clubs Financial performance Board of directors' size Board involvement in strategy Club financial performance Barrows (1999) defined private clubs as groups...

... performance to those with a mechanistic structure. Pimtong Tavitiyaman can be contacted at: spimtong@speed‐polyu.edu.hk © Emerald Group Publishing Limited 2012 United States of America Hotels Competitive strategy Organizational structure Organizational performance Brand image Human...

... United States of America Many prior studies on the determinants of hotel room price have adopted the hedonic pricing models, which assume that the price of a product is a linear function of a bundle of items (Espinet et al., 2003 ; Monty and Skidmore, 2003 ; Thrane, 2007). The basic...

...@yahoo.com © Emerald Group Publishing Limited 2011 Competencies Managers Human resource management United States of America Managerial competencies have been used for all types of organizations including private clubs (Perdue et al., 2000). Adoption of management competencies...