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Journal Articles

Generation Z domestic food tourists’ experienced restaurant innovativeness toward destination cognitive food image and revisit intention

Li Ding, Caifen Jiang, Hailin Qu

International Journal of Contemporary Hospitality Management (2022) 34 (11): 4157–4177.

https://doi.org/10.1108/IJCHM-07-2021-0903

Published: 06 June 2022

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Journal Articles

The mediating roles of gratitude and obligation to link employees’ social exchange relationships and prosocial behavior

Haemi Kim, Hailin Qu

International Journal of Contemporary Hospitality Management (2020) 32 (2): 644–664.

https://doi.org/10.1108/IJCHM-04-2019-0373

Published: 31 January 2020

View article titled, The mediating roles of gratitude and obligation to link employees’ social exchange relationships and prosocial behavior

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Journal Articles

A deep acting perspective generation Y hotel employees’ workplace deviance

Yanping Yu, Haemi Kim, Hailin Qu

International Journal of Contemporary Hospitality Management (2020) 32 (2): 835–852.

https://doi.org/10.1108/IJCHM-05-2019-0426

Published: 31 January 2020

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Journal Articles

Employees’ burnout and emotional intelligence as mediator and moderator in the negative spiral of incivility

Haemi Kim, Hailin Qu

International Journal of Contemporary Hospitality Management (2019) 31 (3): 1412–1431.

https://doi.org/10.1108/IJCHM-12-2017-0794

Published: 04 April 2019

View article titled, Employees’ burnout and emotional intelligence as mediator and moderator in the negative spiral of incivility

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Journal Articles

How does consumer regulatory focus impact perceived value and consumption emotions?

Jahyun Song, Hailin Qu

International Journal of Contemporary Hospitality Management (2019) 31 (1): 285–308.

https://doi.org/10.1108/IJCHM-03-2017-0136

Published: 15 November 2018

View article titled, How does consumer regulatory focus impact perceived value and consumption emotions?

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Journal Articles

Antecedent and consequences of job crafting: an organizational level approach

Haemi Kim, Jinyoung Im, Hailin Qu, Julie NamKoong

International Journal of Contemporary Hospitality Management (2018) 30 (3): 1863–1881.

https://doi.org/10.1108/IJCHM-01-2017-0040

Published: 19 March 2018

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Journal Articles

Building brand relationship quality among hotel loyalty program members

Ada S. Lo, Holly Hyunjung Im, Yong Chen, Hailin Qu

International Journal of Contemporary Hospitality Management (2017) 29 (1): 458–488.

https://doi.org/10.1108/IJCHM-06-2015-0283

Published: 09 January 2017

View article titled, Building brand relationship quality among hotel loyalty program members

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Journal Articles

Service quality research on China’s hospitality and tourism industry

Nelson K. F. Tsang, Louisa Yee-Sum Lee, Hailin Qu

International Journal of Contemporary Hospitality Management (2015) 27 (3): 473–497.

https://doi.org/10.1108/IJCHM-01-2014-0048

Published: 13 April 2015

View article titled, Service quality research on China’s hospitality and tourism industry

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Journal Articles

Travelers' behavioral intention toward hotel self-service kiosks usage

Miyoung Kim, Hailin Qu

International Journal of Contemporary Hospitality Management (2014) 26 (2): 225–245.

https://doi.org/10.1108/IJCHM-09-2012-0165

Published: 04 February 2014

View article titled, Travelers' behavioral intention toward hotel self-service kiosks usage

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Journal Articles

The effect of competitive strategies and organizational structure on hotel performance

Pimtong Tavitiyaman, Hanqin Qiu Zhang, Hailin Qu

International Journal of Contemporary Hospitality Management (2012) 24 (1): 140–159.

https://doi.org/10.1108/09596111211197845

Published: 03 February 2012

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Journal Articles

A comparison study of Chinese domestic tourism: China vs the USA

Suosheng Wang, Hailin Qu

International Journal of Contemporary Hospitality Management (2004) 16 (2): 108–115.

https://doi.org/10.1108/09596110410519991

Published: 01 March 2004

View article titled, A comparison study of Chinese domestic tourism: China vs the USA

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Journal Articles

Service quality in China’s hotel industry: a perspective from tourists and hotel managers

Nelson Tsang, Hailin Qu

International Journal of Contemporary Hospitality Management (2000) 12 (5): 316–326.

https://doi.org/10.1108/09596110010339706

Published: 01 September 2000

View article titled, Service quality in China’s hotel industry: a perspective from tourists and hotel managers

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Generation Z domestic food tourists’ experienced restaurant innovativeness toward destination cognitive food image and revisit intention

The mediating roles of gratitude and obligation to link employees’ social exchange relationships and prosocial behavior

A deep acting perspective generation Y hotel employees’ workplace deviance

Employees’ burnout and emotional intelligence as mediator and moderator in the negative spiral of incivility

How does consumer regulatory focus impact perceived value and consumption emotions?

Antecedent and consequences of job crafting: an organizational level approach

Building brand relationship quality among hotel loyalty program members

Service quality research on China’s hospitality and tourism industry

Travelers' behavioral intention toward hotel self-service kiosks usage

The effect of competitive strategies and organizational structure on hotel performance

A comparison study of Chinese domestic tourism: China vs the USA

Service quality in China’s hotel industry: a perspective from tourists and hotel managers

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