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Journal Articles

The emotional toll of customer incivility: exploring the links to work–family conflict and organizational support

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Quan Lin, Shangrong Yao, Gongxing Guo, Lunwen Wu
Journal: International Journal of Conflict Management
International Journal of Conflict Management (2025) 36 (3): 608–624.
https://doi.org/10.1108/IJCMA-09-2024-0236
Published: 22 April 2025
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Journal Articles

Work–family conflict, family well-being and organizational citizenship behavior: a moderated mediation model

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Quan Lin, Wanchao Guan, Nana Zhang
Journal: International Journal of Conflict Management
International Journal of Conflict Management (2022) 33 (1): 47–65.
https://doi.org/10.1108/IJCMA-04-2021-0064
Published: 29 October 2021
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