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1-4 of 4
Keywords: Apology
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Journal Articles
Reaching for ripeness: promoting negotiation through unilateral conciliatory action
Available to Purchase
International Journal of Conflict Management (2019) 30 (2): 180–201.
Published: 20 December 2018
... of economic aid and apology) intended to benefit the other and contribute to a high commitment to de-escalation (ripeness). Ripeness was measured by increased empathy; and decreased distrust, escalatory behaviors (operationalized as aggression and autistic hostility), anger, win-lose/competitive orientation...
Journal Articles
Workplace conflict and willingness to cooperate: The importance of apology and forgiveness
Available to Purchase
International Journal of Conflict Management (2016) 27 (2): 172–198.
Published: 11 April 2016
...Oluremi Bolanle Ayoko Purpose This paper aims to clarify the relationship between conflict, apologies, forgiveness and willingness to cooperate after a conflict event. Design/methodology/approach The paper used scenarios and quantitative measures to examine the connection between conflict...
Journal Articles
The impact of apologies and promises on post‐violation trust: The mediating role of interactional justice
Available to Purchase
International Journal of Conflict Management (2012) 23 (3): 224–247.
Published: 29 June 2012
...Edward C. Tomlinson Purpose This research aims to separate the effect of a promise from an apology, examine interactional justice as a theoretical mechanism explaining the relationship between these accounts and post‐violation trust, examine how message content compares to the gesture of sending...
Journal Articles
Do offender and victim typical conflict styles affect forgiveness?
Available to Purchase
International Journal of Conflict Management (2012) 23 (1): 57–76.
Published: 10 February 2012
...Richard Posthuma; Marisa Donnoli; Eleanor H. Wertheim Purpose The purpose of this paper is to examine whether victim and offender conflict management styles (yielding and forcing) predict forgiveness following an interpersonal transgression and apology. Perceived offender remorse, expectation...
